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Item Not Sold
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on 27-01-2015 01:41 PM - last edited on 27-01-2015 03:05 PM by mc_remington
My item was re-listed automatically over the Christmas break, while I was away and subsequently sold, but I did not respond to the buyer until my return 7 days later. Tried several times to contact the buyer ( SMS / Tel / Email) but item not taken/sold, and not payment received. Ebay have now charged my VISA card for the sale, how do I get a refund? Wish to re-list soon.
Kind regards
Anna Menna
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27-01-2015
01:49 PM
If the buyer has not paid then to the right of the item in your sold list is a drop down.
Follow the prompts to open a non payer dipsute and then 4 days later you can close it and the fees will be credited back to your account.
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