sold a camera lens, shipped by express platinum with tracking number, it been a week already, the buyer is telling me that the lens has lost by Austrlia post, and i have checked the tracking number online, the buyer has put an enquire, and i am entitled to claim the loss,
i just want to know, if we bring this issue to paypal, and buyer will get his money back, i lost my lens, will i have to refund the money?
ie, i got post office receipt and express platinum tracking slip,
please help
