Money not in my acct yet

Hi i sold a product money was due to be in my account on the 13th december it has not arrived yet what do i do 

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327johnh
Community Member

I am wondering if your issue is a mis-match between your Ebay user name and your bank account name. I believe that both now have to exactly match or the payment fails. I have just asked this question in the forum. Awaiting an answer.