on 01-10-2021 09:22 PM
Hey guys
I made a post about this before, but was bombarded with multiple rude, unsupportive and uninformative people in the thread zinging me. Judgements were given towards the action, to the way I worded my original answer and I felt it was going no where. I understand I have made a mistake, in which I feel bad now that it has come to my attention, but note if you can that I have never been on eBay before until recently and this was my first listing. If you know this is you and you are reading this, get a life please and just ignore this 😜
I listed a pair of sneakers prior to travelling interstate. After a week and a bit with no interaction, I basically forgot it was there and tried other outlets (which also was unsuccessful). Nothing was working so I went on with my life as usual, and now I am in a different state where I got an email saying someone purchased the shoes. The shoes are under a Authenticity Guarantee plan where they are examined and verified before being sent to the buyer, and need to be sent by the 5th of October for this to happen. I tried contacting the buyer to let them know about the circumstance and to apologise for any inconvenience caused and if they were still interested in the shoes at a slightly later date. However for some reason because the shoes are under this Authenticity Guarantee plan it will not let me contact the buyer. I don’t know why.
I understand now during the flak I copped from people who are just literally obsessed with dragging people on eBay discussions that I should have paused the listing before moving on with my life. I am sorry in advance if this offends you so much. Sadly I can’t do anything about it. It was just a dumb out of sight, out of mind thing and I never thought the shoes would ever be bought and honestly thought they would rot in my room forever. Just a stupid mistake.
Is there any way I can make the most of this situation such as if I can expand the handling time, or another way to contact the buyer?
Thanks heaps, rant over
If, because they are 'sneakers', you can't contact the buyer there is nothing you can do. You can't change anything post-sale.
As said, it pays to be on top of how eBay works BEFORE selling. It also pays to provide relevant information at the time of posting your help request.
'Sneakers' are a different category to almost everything else, so most answers (those that preceded your revelation of what you had sold) were general, based on the information provided at the time.
Ps: you won't get a different answer here, just a more limited set of members answering.
As stated, you cannot change anything in a listing after it has sold.
All I can suggest is to contact eBay and explain you are stuck due to covid.
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