My mistake :(

kmcracknell2715
Community Member

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Hey guys


I made a post about this before, but was bombarded with multiple rude, unsupportive and uninformative people in the thread zinging me. Judgements were given towards the action, to the way I worded my original answer and I felt it was going no where. I understand I have made a mistake, in which I feel bad now that it has come to my attention, but note if you can that I have never been on eBay before until recently and this was my first listing. If you know this is you and you are reading this, get a life please and just ignore this 😜

I listed a pair of sneakers prior to travelling interstate. After a week and a bit with no interaction, I basically forgot it was there and tried other outlets (which also was unsuccessful). Nothing was working so I went on with my life as usual, and now I am in a different state where I got an email saying someone purchased the shoes. The shoes are under a Authenticity Guarantee plan where they are examined and verified before being sent to the buyer, and need to be sent by the 5th of October for this to happen. I tried contacting the buyer to let them know about the circumstance and to apologise for any inconvenience caused and if they were still interested in the shoes at a slightly later date. However for some reason because the shoes are under this Authenticity Guarantee plan it will not let me contact the buyer. I don’t know why.

 

I understand now during the flak I copped from people who are just literally obsessed with dragging people on eBay discussions that I should have paused the listing before moving on with my life. I am sorry in advance if this offends you so much. Sadly I can’t do anything about it. It was just a dumb out of sight, out of mind thing and I never thought the shoes would ever be bought and honestly thought they would rot in my room forever. Just a stupid mistake.

 

Is there any way I can make the most of this situation such as if I can expand the handling time, or another way to contact the buyer? 

Thanks heaps, rant over

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Accepted Solutions (0)

Answers (2)

Answers (2)

If, because they are 'sneakers', you can't contact the buyer there is nothing you can do. You can't change anything post-sale.

 

As said, it pays to be on top of how eBay works BEFORE selling. It also pays to provide relevant information at the time of posting your help request.

 

'Sneakers' are a different category to almost everything else, so most answers (those that preceded your revelation of what you had sold) were general, based on the information provided at the time.

 

Ps: you won't get a different answer here, just a more limited set of members answering.

As stated, you cannot change anything in a listing after it has sold.

 

All I can suggest is to contact eBay and explain you are stuck due to covid.

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