Ebay taking EXTREMELY long to reimburse sellers.

narf7013
Community Member

Ebay charged me for a item that was not sold three weeks ago. I am still waiting for reimbursement of the charged three weeks after. Have sent Ebay an email several days ago asking why it is taking so long for this charge to be reimbursed and have had nothing back. Is this the right way to treat a valued customer? Or any customer for that matter? I think it is not good customer service and am seriously thinking of never using this service again. Also letting others know not to use such a dodgey service. 

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Before you sell any more on eBay read here:

 

https://www.ebay.com.au/help/selling/selling/start-selling-ebay?id=4081&st=12&pos=1&query=Start%20se...

 

eBay have done nothing wrong, you have not followed procedure correctly