on 20-08-2024 11:12 PM
I recently sold an item on Ebay. Once again I get the buyer wanting to cancel the order after winning it. This is happening quite regularly. The description was good, photos were clear. Then Ebay tells the buyer not to pay and that I would be refunded....They can't refund me for the time it takes me to package and label the items. I am sick of these buyers not being made accountable for change of mind. When is Ebay going to stop and say, sorry you win you pay.....
"Namita has said "I suggest you not to pay for the item..."
If this is real, was it followed by words to the effect of
" Ask the seller to cancel , their fees will be refunded" ?
This is exactly what eBay are encouraging with the new announcement :
"Buyers will now have the option to request an order cancellation using the Cancel order button"
"When feasible, it’s recommended to accept the (buyer's) request, especially if it’s sent within minutes or a few hours of an order being placed. This can help avoid return requests and encourage the buyer to return to eBay for their next purchase "
As you already have a problem with non payers, I strongly advise you to take the great advice already given, to list as a Buy It Now with Immediate payment required