Where can I find the exact time of lodging a Did Not Pay dispute? When I look under open cases i only shows the day.

inozsilver
Community Member

I need to find the exact time a DNP Dispute was opened.

When I click on Open Cases, it only shows the day.

 

Thanks.

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It won`t give you the time,  but as soon as the four days has passed exactly to the minute, the wording beside the open dispute in your resolution site will change from "waiting response etc" to "You can now close this dispute" 

 

But you would have received a message when you opened the dispute, if you go check the time of the message will show, and give you a time within a few minutes.