ebay contact number

[gp2626]

Problems with a seller & giving a tracking number but item not delivered - now wants payment - can't contact ebay - CHAT just doesn't work!!

They used to have a phone number - NOW NONE LISTED!! CHAT to a ROBOT!!!

GP2626

[shoppingbag*]

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@gp2626 wrote:

Problems with a seller & giving a tracking number but item not delivered - now wants payment - can't contact ebay - CHAT just doesn't work!!

They used to have a phone number - NOW NONE LISTED!! CHAT to a ROBOT!!!

GP2626

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I don't understand "the item did not arrive and seller now wants payment"??? You would need to pay before an item is sent.

[gp2626]

No she paid & I posted it with the tracking number advised & with Australia Post tracking. After 3 weeks & non delivery rather than check with me she's put a request through ebay for non delivery & refund! I've spent ages on the phone to AP checking where it is which she could have done but now wants a refund even though tracking number was advised! I can't get any HELP from ebay whatsoever - the ROBOT on the end of CHAT line is hopeless.I can't even find an address to email them!! HELP PLEASE.