Selling Overseas

I used to sell sell overseas but stopped as I got worried about customers who might say they never received their goods and I would have to refund the money (a considerable amount)  and they got the item for nothing and the cash back.  If a O/S bidder found my items on ebay.com.au whose rules apply i.e. say the customer was from the US.  Would Australian rules apply re: with tracking and proof it was sent to the correct address or the US rule Proof of delivery?.  If ebay.com.au rules apply I would like to start selling overseas again but only to US and Britan. Hope you can understand what I am trying to ask.  

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