on 20-08-2020 09:59 AM
Query, my invoice 081520-11077270260057 adds shipping of $11.60. The buyer was charged $18.85 so why is there a the charge to me?
When you charge the buyer for postage, you are responsible for paying for the item to be delivered to the buyer. If, as is probably the case, you chose to use eBay's label system for a medium satchel/box, then eBay charge you for the postage.
If you use another postage method, you pay the carrier directly.
Postage is not a free service.