What do you do if a buyer hasn't paid and doesn't answer invoice requests and messages

[ritzy*retro2deco*]

Help !!! What do you do if a buyer hasn't paid and doesn't answer invoice requests or messages that ask him if there is a problem, please contact me etc...

This is the first time this has happened to me and not sure what to do,  I know it's only been 3 days since the auction ended, but how long should you have to wait for payment or contact? Am I being unreasonable as I'm not sure?  I would appreciate some help please.

[a_beautiful_room · Accepted solution]

When the auction ends, send your invoice.

2/3 days later feel free to send ONE friendly reminder for payment.

4/5 days later open unpaid item dispute (under "resolve a problem" next to the item in "my ebay") This will get any laggers moving usually.

If they haven't responded 4 days later close the unpaid item case and re-list. You will get your FVF back, the buyer will get a strike. Leave no feedback seeing as you can only leave positive, so leave none.

Re-list item and move on. That's it in a nutshell. So you're up to step 3 tomorrow or the next day.