buyer did not wait for revised invoice, and has now paid without the postage cost, how do I rectify this?

I had been in contact with buyer advising that I would get postage costs, based on weight and destination.

This I did on the way to work and also advised that I would send a revised invoice later, meaning after work, as I am unable to access ebay at work (nor should I expect to).

 

Regardless of this the buyer paid the original invoice without any postage costs as the item had been listed as pick up only. (I was trying to avoid this very situation!!!!)

 

How do I rectify this, can the buyer do a separate payment into my paypal account?  This is annoying as I was prepared to cover the packaging cost and charge postage only. Now I feel very inconvenienced.

Accepted Solutions (0)

Answers (0)