'difficult' buyer problem

[isambardprince]

Hi there.  I sold an item recently, and wanted to discuss the difficulty I'm having with the buyer.  On request, I sent our address for pick up.  Two days later buyer asked for address AGAIN, and arranged a time and day to collect.  Didn't show up, no contact.  After I enquired as to what was happening, buyer made another request for address, and rescheduled for another time and day.  Again, failed to show up, and no contact.  Once again, I had to pursue the buyer to find out what was happening - only to be met with another request for address and no explanation of why buyer didn't show up twice.  I advised that address had been sent three times, and now I've just received ANOTHER request for address - with an abrupt "I can't pick up without address".  Do I persist with this buyer, and risk negative feedback?  I'm also disturbed by the repeated request for my address.  Buyer has asked for it four times now, and I have copies of my messages to prove it's been sent three times.

I would like some advice, if anyone has any 🙂

[*sparklz* · Accepted solution]

If 4 days has passed open a dispute for non payer and if in 4 days after that to the minute or later they still have not paid then close it and issue a strike and relist.

If they leave you a neg feedback call ebay and get it removed as they have not paid.