offering combined postage

[888dirtyblonde]

I have just sold an item, now the buyer put in an offer for 2 more items that I'm happy to accept, how do I offer the new combined postage amount?

[twyngwyn · Accepted solution]

send an invoice.....if the buyer must pay for offers at checkout, then just refund the excess

[888dirtyblonde · Accepted solution]

That's what happened. Working with refunds though means you end up paying the extra Ebay final fees, I'll definitely try to stick to invoicing next time. But Thank you

[lezned-toycollector · Accepted solution]

No you don't. When you refund, the associated FVF fees are also refunded... as in, you only fund 86.6% of the refund amount, with the refunded FVF covering the other 13.4%