eBay

recessionista-sista

buyer purchased a 70yr old beautiful vintage fur jacket from me more than a month ago. has just instigated a return (unreasonable and unwarranted in my opinion but that is not the issue) . the lady has now agreed that i can refund her $100 and she keeps the jacket but that was AFTER i agreed that she could return it for full refund. i dont mind letting her keep it and give her a $100 refund (i just want to get rid of this issue it is stressing me no end).. however.. now that the refund has been offered i cant find a way to give her a partial refund rather than the whole lot. ive asked her to cancel the return so that i can just send $100 to her paypal account. assured her that i am reliable and honest however she wants the refund first and THEN wants to cancel. after the hell she has put me through combined with the fact she has virtually no feedback i am reluctant to refund first. can anyone suggest a way around this before ebay automatically refunds her the $220 AND she keeps the coat? help!

zapsalesau

Hi, Is there a spread sheet (or link to) of all Ebay category names and numbers for Ebay Australia? Cheers, Neale

Anonymous

Recently I have had to chase up 2 buyers over unpaid items and I dont understand why this should be allowed to happen. The listings are both buy it now listings and It becomes very frustrating for sellers to have to chase this sort of problem up. If someone buys it now they should pay for it now - no exceptions. Most people are instant payers and excellent ebay customers but 2 listings in a matter of days????? There used to be an option of immediate payment required but that seems to have disapeared. It should be returned for sellers to use that option on their lstings.

foofooshop

Hello there, I've listed my first listing a few days ago just with 10 items limition. I tried to find a way to increase my item and for this perpose I clicked on "Request higher selling limits". But the big problem for a first time seller is terms of that which said:" 1- Make sure you have another eBay account with a higher selling limit." and I don't have another shop with a higher limit. Is there any way to increase this limit for me? Thanks, Dariush

kirrili75

I am going to "add or remove options" in the "Choose a Format and Price" section and ticking the "reserve price" box but nothing is happening. 😕

stevei4105

how do i promote my store

thelewi

On April 18, 2016 Australia Post changed its options for international postage. However, eBay has not updated its listing template to reflect the new Australia Post options . Accordingly, when listing an item using the standard listing template, sellers can only choose from five now completely redundant international shipping options. It has been over 2 months since Australia Post changed its options. eBay won't tell me when the selling template will be updated and I'm wondering if someone in the eBay community might know enough to shed some light?

pamela0-1

I am trying to post an ad for sale and Ebay not only says it wont let me post anymore it also wont let me post my draft

rugtastic-australia

HI there I sell rugs with variations in size per listing (eg. four sizes per design). Id love to be able to use file exchange to update the qty levels. I know how to use file exchange if it doesnt have variations but how does it work with a varation like size? can i use turbo lister instead for this? any help appreciated Thank you Josh

nowthatsnice0_0

I had a buy now item for the 30 days , a chappy came and inspected then paid cash for them on the spot without clicking the buy now on the item. Where can I find this function. ?

motorguy1966-2007

ive been trying to enter the build date and the first registered date of a car im trying to list and its telling me its the incorrect format , firstly is says day/month /year , then it tells me year/month/day ? its getting frustrating , ive tried around 8 times, please help regards , Mark

jay.1004

A listing was incomplete as the appropriate details had not been applied. The item was to be local pickup, postage was never an option.While in draft form it went live without any direction from me

join_in_joy

Hi ebay, Thank you to listening . We have a quanestion need you to help . The buyer bought 105pcs Hot 20 Pages Secret Garden Series Inky Treasure Hunting & Coloring Book Gifts JJ from our store join_in_joy , item number 131626819028 ,total price is AUD200.55. When the buyer got the items , he/she changed mind and open a return to send back the items . Buyer was able to provide the tracking of the item CF100536065AU which can be track through Australia post system or you may use this link below: https://auspost.com.au/parcels-mail/track.html#/track?id=CF100536065AU .But it shows nothing .And we never get the pacakge . Now the buyer contact ebay ask for a refund . We want to know what can we do for this matter ? and how will you do to deal with it ? Waiting to your reply !

refurbitnow

sold item funds just because Ive only just started to sell items insted of buying mostly.As a long term member with 100percent shouldnt there be some consideration so as to clear cash flow quickly?I understand security issues but most long term members have established a record whether buying or selling should not be discriminatory as to a resposible record acheived.

1203.joeneville

I have listed a car for sale but it keeps coming up under parts, how do I change the category to parts?

vegewill

how do I change an invoice once it's been sent.

rod3140

I wish to sell an item that is not at my regular location. How do I change the 'item location'.

dmh160161

I had two boho skirts up on auction, buyer asked me about one. I gave her information and also let he know I had same skirt in different colour that I would be happy to combine post for if she bought both and I gave her the combined postage amount of $13 for 3kg bag. She wanted me to squash them both into 500g bag but they won't fit to start with and are over the weight. She agreed to 3kg but did mention about cheaper post as we are both in Qld, so I checked on it. I got back to her with online price, I also rang PO and then I even reduced my postage cost to $12 to accomodate her as I use postage bags with tracking only. I ended the auctions and put up as buy it now, she has bought the items and is now waiting for combined postage but has asked that I check in PO store to get cheaper post, by wrapping items in brown paper, but this has no tracking. Can I insist on using postage with tracking, just in case item goes missing so I have proof of posting?

redeka*7

My phone says you need to accept pay pal or other electronic payments as payment methods I have done this i think HELLPPPPPPP please ERIC

madfishmosaic

Any ideas where to place ad an old railway carriage, what category?

jacros54

the car didnot sell to the buyer as he never contacted me on the two times it was listed it is now relisted for the third time

mycv8z

on one of our accounts, buyer has made not as described claim. Buyer will not communicate, has not sent any supporting evidence. We have a top rated status . We know the claim to be utterly false, and just based on changed of mind at best or punishment for not allowing pickup. My question is.. without sending supporting proof of claim pics etc will ebay still grant in buyers favour? Not sure who is more fraudulent.. the buyer making a spurious claim, or ebay for not providing some measure of seller protection. Not helpful that I can get the item back then take my own civil proceedings. I appreciate that the easiest thing to do is send a refund, but that makes me equally as complicit in the fraud does it not? Remind me why we spend so long going over our things, honestly descibing and checking them before we sell them .

jeffc22222

I would like to re-word my title to Vintage Bedside lamps, Antique Romantic Style. I would like to add pick-up preferred.

mars-coco

Hi, i have sold a pairs of shoes to a buyer, i have provide of all information with picture about OG box with receipts and shoes with pic of shoes size , and i have said this pair is women size8 fit men size 8, eveything is clearly on there, and need to buyer to think it real fit to himself to wear, and everyone 's feet is different, and my feet is size 8 and i can hold of this pairs of shoes so i can said women size 8 fit man szie 8 and also i have setting can not accept item return, when the buyers got the shoes, he wann return it to me, so i think this case is not my wrong, and i provide all information is real and the buyers need to thinking clearly when he bought the shoes. He should think it by himself and then confirm to buy it, no when received the shoes and try it feel no good and return to me. That's the pic i have post to advertiste and everything is clearly.

super-cooling

Hi, I still waitting for the buyer return the radiator , if buyer did not retund to me , how do I do for this case?

jrocpotsandsucculents

I have a an active account for general use, but i created a new account to sell a particular item. This then means i have selling limits unless i can confirm the other active account. The problem is when I go to link them, it's not liking my phone number. I have logged into my original account and I can't find any phone number. How can I confirm my first active account with my new account if I don't know the number?

gailspapercrafts

If I send a buyer an offer (relating to a Fixed Price Buy It Now item) which doesn't include postage costs, does the postage still get added on? The buyer wants to send a prepaid satchel for me to use, which I'm ok with. I just want to know if eBay automatically adds the postage costs to the offer.

caithness77

Hello, I have an existing eBay account that I use more for personalhobby interests. However, I've been given an opportunity to sell a product line for a manufacturer and would like to run it as a business concern. So thought it would be better to have a seperate account to easier manage fees and tax obligations. Would appreciate some help please.

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