on 01-10-2012 11:10 PM
Hi, guys.
I am a seller, and i have unpaid item assistant set up for my account. Today, i realized it DID NOT WORK! I had several non-payers who won items more than $300 worth each, so i had peace of mind that when my 24 days that i specified in assistant pass, they will get a strike and i will get my seller fees. NOT AT ALL! I double-checked, the assistant is on, but NO UNPAID CASES OPEN! Now the resolution centre says it's too late to open cases manually...I lost about $60 on seller fees...
Anyone had a similar problem and what did you do?
Thank you!
Ereene