I'll sift through the emails - to see if I can find the wording of what they wanted from me.
That being said, I was not restricted from receiving payments, so did not have the issue that you are confronted with.
Edited - Lol found it straight up
Thank you for your response to our request. However, we were unable to lift the limitation - as we did not receive all the necessary documentation. Please see below.
We have received:
*A valid driver's licence
In order to complete the review process, please submit the following items:
* The Certificate of Business Name Registration or Record of Registration for Business Name for xxxxxx. This must contain any/all registered trade names and be issued by the appropriate State/Territory government entity/agency.
* One document for Proof of Residential Address
**Acceptable documents for Proof of Residential Address:
-Driver's Licence
-Council rates (issued within the last 3 months)
-Utility bills i.e. water, electricity, gas, or landline phone bills (issued within the last 3 months)
-Tax assessment from the Australian Taxation Office (issued within the last 12 months)
-Notice from Centrelink (issued within the last 12 months and shows financial benefits being paid to the account holder)
****A driver's licence can only be used once, either to verify the name and DOB or the residential address. It cannot be used to verify both.****
Please ensure that the documentation you provide is valid and legible.
Scanned documents should be in colour (if possible) and in their original size. We will use these documents to validate the data we have on file for you.
