eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Aussie Seller News: April 2026

Sell and grow with confidence using new tools and protections.

Play Pause

Forum Posts

Start a conversation

eBay's postage fee... here we go again!

Hello to everybody who might happen to read this.I only use this account to browse on ebay to get an idea of prices for items I list elsewhere.I'll never sell or buy on ebay ever again due to their illegal postage fee.I know this has been covered so ...

User avatar by • Community Member
  • 7771 Views
  • 236 replies
  • 4 Helpful

Resolved! First time ebayer unable to purchase due to no landline?

One of my customers is new to eBay and is trying to make her second purchase. On selecting the 'Buy it Now' link in one of my listings, she has received a message from eBay stating that they need to contact her via a landline before she is able to co...

Item not as Described

Had a buyer open a return on a item and selected, Item not as Described, which got my back up as they claimed did not match description, or photos, and missing a feature they thought it had and was not 3G (Phone obviously), so sent a to the buyer wha...

problem with ebay postage

Hi, I think most of the sellers may not know that ebay has technical problem with ebay postage setting. Please do not reply on the automatic calculation setting of postage fee for your products. It is better to set the postage fee manually to $7.40 i...

"Please enter a valid value" error when listing an item

Has anyone else had this problem? It's happened to me a couple of times lately, once when relisting and once with a new listing. After hitting the "Continue" button at the bottom of the main page where you fill out details, and then hitting "List my ...

User avatar by • Community Member
  • 11627 Views
  • 27 replies
  • 0 Helpful

Cartier lighter

How do you check a Cartier Lighter serial number, every website I visit Give me "the run around" I have contacted Cartier but no reply as yet? Thank you

Items not appearing on international Ebay sites

Hi all, I have been down this road before but I am still to resolve my issue so maybe one of you lovely people can help me? I am yet to receive a sale from an international customer even though I am set up for international postage. I also sell on ot...

Listing Performance and Sales??

I have experienced a 80-90% drop in traffic to listings and a huge drop in sales, no ranking change on my account but listings are appearing 9 to 10 pages after the first one even with free postages and selling at prices where I make a loss, sales ha...

Any one experiencing lower than usual sales

Sales have been dropping off for the last month or two. Gone from 6 to 10 or so sales per day to one or 1 or 2, sometimes none. I can't remember the last time I had days with no sales. No reason I can identify, same products, prices haven't been incr...

eBay Seller Hub please send them feedback on problems Printing address labels on a label printer

Hi The new seller hub makes it hard to copy/ paste and print the buyers address using view sales record or print address or labels which both involve more steps and time to do than the old classic ebay menus . If you agree please send ebay feedback o...

Can I use A Click And Send Satchel with an eBay Label

Can I use A Click And Send Satchel with an eBay Label? I am curious on this as I have lots of Click And Send 500 Gram Satchels which I want to use up. I purchased these by mistake thinkinf I ordered eBay Satchels.Thank You

buyer has not paid.

Hi, a buyer bought an item but has not paid for it and has not replied to me asking if they still want it. So two things - one is i wont need to pay comission for it and will I just put it back up to resell? cheers Geraldine Richards

User avatar by • Community Member
  • 1471 Views
  • 4 replies
  • 0 Helpful

Resolved! Cancelling an order after closing an unpaid item case

Hi there, So i'm wondering how I go about cancelling a sale, it was processed but the buyer never sent payment, so i opened an unpaid item case and they still didn't pay. So now I want to cancel the sale, I've waited the minimum 5 day waiting period ...

User avatar by • Not applicable
  • 1463 Views
  • 6 replies
  • 0 Helpful
Labels

Featured Posts

Top