Adding a returns policy to an item
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on โ20-01-2019 11:43 AM
I'm returning to eBay after a long break and finding it very difficult to list an item for sale. My issue now is that I have completed my listing, but when I submit it, it gives me an error - 'Returns Policy missing. The item already shows that 'no Returns' in the Preference section, so what else do I need to do to allow me to list an item.
Adding a returns policy to an item

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on โ20-01-2019 12:39 PM
Try going to "my eBay" page Account/Site Preferences, scroll down to see "return Policies", Click "edit" and see if you need to change something there. I just had a look at one of my listings and I cannot see an opt out for returns only a selection that say "domestic Returns" and "International Returns" make sure you have not ticked either of those boxes.
Adding a returns policy to an item
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on โ20-01-2019 01:30 PM
Thanks for the reply. I've done what you suggested but still can't list an item for sale. Ebay used to be so easy to sell on, but not anymore.
Adding a returns policy to an item
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on โ20-01-2019 03:08 PM
Adding a returns policy to an item

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on โ20-01-2019 05:10 PM
Like Kopes has said, your listing is now clearly saying "no returns", so I guess something worked in the end.

