on 05-03-2013 10:05 AM
Sorry to bring this up again, but I have had some real timewasters buying on ebay recently then not following through. I have wasted time in emailing them, then opening a dispute, then waiting again for the dispute timeframe before I can relist the item; sometimes this has taken 3 weeks, valuable time when the item could be relisted and sold to a decent buyer. If ebay doesn't want to let us sellers use negative or neutral, then maybe just a box we can tick saying something like 'transaction cancelled; buyer did not honour agreement' or something..... just so that the bad eggs can not blithely go on and on. Three strikes rule is pointless as it is so easy to open a new ebay account under a different user name.
I am actually now putting in a rider on all my large pick up/courier items that the item must be paid for and picked up by day 7 of auction ending otherwise it will automatically be relisted/offered to underbidder, but I don't know the legalities of this........
Surely if you contact a buyer twice in one week with no reply, a seller is entitled to move on........??
on 06-03-2013 01:38 PM
I have supplied a few facts. I'm not interested in debating anything. As for what the OP wants ebay are highly unlikely to change the way they do things.
on 06-03-2013 04:48 PM
Thanks, how can I have this removed? I have been asking for 2 days they told me they will not remove the negative feedback. 😞
Call ebay as it is quicker and bette rthan emails
To call ebay click on Customer support in the top RH corner and then click on Contact ebay then hover your mouse over selling and then click on report a member then click on call us and you will be given the number and a code to enter on request.
on 06-03-2013 07:36 PM
Thanks, how can I have this removed? I have been asking for 2 days they told me they will not remove the negative feedback. 😞
If you had followed protocol and opened NPB then you could have closed the case, issuing a strike to the buyer AND negating the opportunity to leave any feedback or to have it removed if it was left earlier. I am sorry, but your kneejerk reaction has resulted in this and there is now nothing you can do about it.