on 06-06-2014 08:34 PM
Does anyone have the phone number for Paypal where I can talk to a real person.
All the links and verifications are getting me nowhere and now I get the message below,(which is the only Email address I've had with this mob).
Thanks for contacting PayPal! We want to answer your questions, but you emailed us from an unconfirmed email address. Please disregard any email receipt you may have received as we will not be contacting you back via this email address.
For security reasons, we can only provide account assistance when your message is sent from an email address that is confirmed on your PayPal account.
Confirming your email address is simple. When you register a new email address, we send an email to that address so you can confirm it. Here’s how to confirm your email address:
1. Click “Click here to confirm your additional email address” in the email we sent.
2. Enter your password in the box and click “Confirm.”
If the link doesn’t appear in the email, you can confirm your email address from your PayPal account. Here’s how:
1. Go to the PayPal website and log in to your account.
This is all useless to me as I can't log into my account,(that's why I need the phone number).
Looks like I'll have to start removing the money instead of leaving it there to spend on here.
It's given me a thumping headache so I wont be back till tomorrow sometime.
So thanks in advance for any replies posted.
Solved! Go to Solution.
on 07-06-2014 08:28 AM
So that wont work on the weekend.
@thecatspjs wrote:There was another phone number when trying to get through past the secret question. Customer Service 1800 073 263 (toll free) +61 2 8223 9500 Hours of operation 6am to 10pm AEST Monday to Friday 8am to 7pm AEST Saturday and Sunday So all fixed. Thanks for your replies.I'd be ringing that number sooner rather than later if you are locked out of your account and your current email address is coming up as not valid
As above
On the paypal website when you select contact us - it gives you two choices one is the log in the other on the right is info set out below.
Unable to log in?
If you are new to PayPal or can't log in, click Continue to contact us.
https://www.paypal.com/au/cgi-bin/webscr?cmd=_contact-phone
This is the one that sends me to the endless loop as you have answer "secret security" messages that I never selected in the first place,(it wont take the ones I would've selected.
I don't want to alarm you too much, but if you have been getting other links appear it may be that you are not actually on the paypal website, but have been directed to a scam site.
I log in via the PP site via the link on My eBay and check that it's the secure site.
on 06-06-2014 08:46 PM
06-06-2014 09:18 PM - edited 06-06-2014 09:19 PM
I'd be ringing that number sooner rather than later if you are locked out of your account and your current email address is coming up as not valid
On the paypal website when you select contact us - it gives you two choices one is the log in the other on the right is info set out below.
Unable to log in?
If you are new to PayPal or can't log in, click Continue to contact us.
https://www.paypal.com/au/cgi-bin/webscr?cmd=_contact-phone
I don't want to alarm you too much, but if you have been getting other links appear it may be that you are not actually on the paypal website, but have been directed to a scam site.
on 07-06-2014 08:28 AM
So that wont work on the weekend.
@thecatspjs wrote:There was another phone number when trying to get through past the secret question. Customer Service 1800 073 263 (toll free) +61 2 8223 9500 Hours of operation 6am to 10pm AEST Monday to Friday 8am to 7pm AEST Saturday and Sunday So all fixed. Thanks for your replies.I'd be ringing that number sooner rather than later if you are locked out of your account and your current email address is coming up as not valid
As above
On the paypal website when you select contact us - it gives you two choices one is the log in the other on the right is info set out below.
Unable to log in?
If you are new to PayPal or can't log in, click Continue to contact us.
https://www.paypal.com/au/cgi-bin/webscr?cmd=_contact-phone
This is the one that sends me to the endless loop as you have answer "secret security" messages that I never selected in the first place,(it wont take the ones I would've selected.
I don't want to alarm you too much, but if you have been getting other links appear it may be that you are not actually on the paypal website, but have been directed to a scam site.
I log in via the PP site via the link on My eBay and check that it's the secure site.
on 07-06-2014 04:23 PM
Is the call centre based in the over-populated philippines or do they have one in the UK?
on 07-06-2014 05:16 PM
UK isn't directed to the Phillipines Call Centre - I did ask, but forget where. Don't think it's in the UK either.
Not all au members go to the Phillipines Call centre either. Some of us get routed through to Midvale Utah.
Dunno why, just do.
on 07-06-2014 09:34 PM
UK call centre is in Ireland.
on 07-06-2014 10:27 PM
ah hah! That rings a bell!
Thanks PJ
Is labour cheap in Ireland?
Which ebay site do the Irish use? (no punchlne - that is not an irish joke) - They use UK site, don't they?
Is there an Irish ebay?
seems weird if there is no Irish ebay and if wages are not cheaper there that they would establish a call centre there, eh?
LOL - wonder if they have accent translation difficulties?