Anyone having issue description not showing correctly?

Hi guys, 

Anyone got issue with eBay listing description not showing anymore all the content?
Just got two lines than a button saying "See full item description" 

 

All our listings have been revised in past so they comply with the new Secure HTTPS links
Active content removed etc.....rule. 


Even when manually revising item via eBay Mobile friendly check shows Green light 
no issue with Active or HTTPS content. 

I have also noticed, other larger eBay sellers have same issue.....is eBay doing any maintenacne ?
or know whne this will be fixed really frustrating our customers cant see all description. 


Please comment let us know thanks.



Message 1 of 6
Latest reply
5 REPLIES 5

Anyone having issue description not showing correctly?

lyndal1838
Honored Contributor

It has been fixed......it was not broken so ebay did their ususal fiddle and the result is what you are now seeing.

 

It is just as annoying for buyers, I can assure you.

Message 2 of 6
Latest reply

Anyone having issue description not showing correctly?

It could well be embedded html.

 

There is a thread in Power Sellers about it.

Message 3 of 6
Latest reply

Anyone having issue description not showing correctly?

This is happening to me too and is driving me nuts!

 

It seems to be appearing in more and more listings. It happens to me on both my mobile and PC using IE, firefox and chrome.

 

I've had some listings that won't even load when the button is clicked.

 

I've contacted ebay about it and they said it was fine on their end Smiley Frustrated

 

Why does ebay think more clicks and more tabs open makes the process better?

Message 4 of 6
Latest reply

Anyone having issue description not showing correctly?

Recreate all your listings from scratch.

 

Use a text editor to write up your descriptions - something like notepad - then paste that into the description field. That way there will be no embedded HTML.

 

DO NOT use sell similar, as that can add extraneous, invisible, code to your listings. Which sounds like it might be the problem, given you say the issue is getting worse.

Message 5 of 6
Latest reply

Anyone having issue description not showing correctly?

gec2002
Community Member

You have non-SSL content (x2 same code)

 

<img alt="warranty" longdesc="http://i1092.photobucket.com/albums/i414/vanz38/trey.gif~original" src="https://www.ravsin.com.au/assets/RAVSIN_Tabs/Warranty.png" style="height: 91px; width: 110px;" />

 

You also have multiple Bad Target errors

<a target="self" href="https://stores.ebay.com.au/RAVSIN-Store/Returns-Policy">

 

Replace with

<a target="blank" href="https://stores.ebay.com.au/RAVSIN-Store/Returns-Policy">

---------------------------------------------------
Profanity is no substitute for wit.
Message 6 of 6
Latest reply