on 27-08-2025 08:00 AM
My Seller Status was recently changed (today) due to “Cancelled Sales.” I believe there are extenuating circumstances that contributed to these cancellations. In addition, I’ve noticed that the current interface does not provide sufficient options for sellers to properly explain the reasons behind a cancelled sale.
I have searched thoroughly through the Help and Contact sections but have been unable to find any information on how to lodge an appeal regarding a change in Seller Status.
Can anyone provide an appropriate email address or contact point where I can submit an appeal for review by a human representative?
on 27-08-2025 09:06 AM
Click on the "Help" hyperlink at the bottom of the page, then use the blue "Contact us" button.
on 27-08-2025 10:19 AM
Just wondering if change in seller status is worth the effort of an appeal. If a buyer wants something they are more likely to check feedback and location of seller than check status (this buyer does anyway).