Aus Post crack down....

[northern_4x4]

SO I just dropped off todays parcel to my Local AP outlet. The woman wroking there told me that AP are cracking down on the usage of large letters. I used the PB2's. A lot. As a large portion of my items are small and have a low sell price, so I use a PB2 and pay $2 for a larger letter and just wash the postage into the sell price of the item.

I was just informed that they are cracking down on anything or than documents that goes in their PB2's, and other padded bags and you will be made to pay the extra for a regular parcel. A woman came in to our local PO last week apparently and posted a key in a PB2. A key. It was sent back to her telling her she cannot do this anymore and must pay for parcel post. So whats the point of a padded bag now if nothing but documents can only go in them?

This is going to really kill my sales, and I will be left with oodles of stock I cannot move. Its hard enough these days just running a store in eBay, now AP are making things worse.

Top stuff AP!

Rant over.

Anyone want to buy my stock, going cheap.

[twyngwyn]

Which P.O. are you using? Sometimes AP read these comments and will investigate ....

90% of my stuff goes in prepaid large letters...never had a problem

[northern_4x4]

Should I be really posting up where I go?

[englishrosegardens]

I'd say the PO is just telling you that because of the way you try and avoid paying the proper price for parcels.  People like you make it harder for the rest of us who do the right thing.

[mbselections00]

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@englishrosegardens wrote:

I'd say the PO is just telling you that because of the way you try and avoid paying the proper price for parcels.  People like you make it harder for the rest of us who do the right thing.

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I know this comment wasn't directed towards me, but what makes you say that ?  Just having a quick look it would appear to me a lot of the OP's items would definitely be classified as Large Letter -  as long as they are under 20mm, there shouldn't be a problem. 

Why wouldn't a key in a padded envelope be acceptable as a large letter  ?

Maybe I'm missing something here

[247newdeals]

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@clarry100 wrote:

We send most of our stuff out by large letter.

When we first started selling we used to go over the counter.

Occasionally the thickness of an envelope will push the boundaries of the 2cm especially if things move around inside.

So we would get pinged for over thickness sometimes.

So we started to drop everything into our local red street box.

Since doing that we have never been pinged for over thickness.

So I'm guessing you might be better of dropping your items into a red box.

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Movement can still get you if an item is returned.I had one returned lat year,due to incorrect address, because the contents had moved they had it stamped at $7:85 for the return cost after manipulating the content and some arguing I managed to pay only $2 for the return but after that I started using 16mm mailing boxes if purchased in bulk cost is comparable to padded envelopes

[mbselections00]

I use the cardboard mailers sometimes too.  Cellophane bags, double sided tape & very thin cardboard can also be extremely helpful to avoid movement

[davewil1964]

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@mbselections00 wrote:

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@englishrosegardens wrote:

I'd say the PO is just telling you that because of the way you try and avoid paying the proper price for parcels.  People like you make it harder for the rest of us who do the right thing.

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I know this comment wasn't directed towards me, but what makes you say that ?  Just having a quick look it would appear to me a lot of the OP's items would definitely be classified as Large Letter -  as long as they are under 20mm, there shouldn't be a problem. 

Why wouldn't a key in a padded envelope be acceptable as a large letter  ?

Maybe I'm missing something here

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on around 10percent of my PB's they are over the 2cm mark.

[thecatspjs]

OP truly the Post Office you are dealing with are misleading you.

Aust Post terms and conditions are quite clear in regards to the requirements of when a postal article is a letter or a large letter post- link to relevant terms and conditions is here: http://auspost.com.au/media/documents/AP-TCs-April-2016.pdf

If it were me, I would just ring the customer service number for Australia Post and lodge a complaint.  I would include a request that the post office you are dealing with are counselled on this matter promptly, and offered appropriate training so that they are suitably familiar with AP Terms and Conditions, and that they cease misleading consumers as to the services offered by AP as community service obligations, under the relevant Federal legislation.

[collect247]

May I ask you what quite a bit of dishonest customers saying they never got their items is in numbers terms.

Because I received 17 not received cases while selling and that amount got me suspended for life from selling on ebay.

I would like to know from other sellers how many items not received cases they have had opened against them.

[thecatspjs]

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@englishrosegardens wrote:

I'd say the PO is just telling you that because of the way you try and avoid paying the proper price for parcels.  People like you make it harder for the rest of us who do the right thing.

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??? can you please clarifty what your comment is based on ???  seems quite aggressive to the OP to me, but open to trying to understand your comments and opinion 🙂