Australia Post Insufficient postage

[dylan11235813]

This is a picture of a letter sent to a customer (that they took) and had to pay a fee to get the item. The "letter" is under 50g and under 5mm (the compontents contained are 3.5mm accross the longest width) and I passed the item over the counter at the LPO. I measure the width after I package an item and the envolepe is flexible.

I had applied the stamps myself, which I will do more often as it is at least 20% cheaper (sometimes 50% cheaper) to buy stamps on the secondary market.

Does anyone see a problem with this?

[digital*ghost]

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@dylan11235813 wrote:

Does anyone see a problem with this?

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I see 2, aside from the issues you mentioned.

1 - Your return address is on the envelope, so any underpaid postage notice / fees (legitimate or not) should have been sent to you.

2 - Having received an underpaid notice (as the sender) myself, I know that the processing fee is $1.50, unless it's a different rate for receivers, that would suggest the claim is that the postage was underpaid by $1 - no matter which way you do the math, that doesn't add up. 

[cq_tech]

I certainly can't see anything wrong with your letter. If you are convinced that it falls within the guidelines as specified below, I'd be questioning AP's decision and asking them for an explanation. Although it's not a particularly large sum of money there is still a principle involved here and it's wrong of them to charge excess postage without at first giving the sender the right of reply. I note that you had you return address on the envelope so why did the recipient have to pay the extra when the request should have been sent to you instead? I thought that was the usual procedure.

[i-love-my-sheep]

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@dylan11235813 wrote:

This is a picture of a letter sent to a customer (that they took) and had to pay a fee to get the item. The "letter" is under 50g and under 5mm (the compontents contained are 3.5mm accross the longest width) and I passed the item over the counter at the LPO. I measure the width after I package an item and the envolepe is flexible.

I had applied the stamps myself, which I will do more often as it is at least 20% cheaper (sometimes 50% cheaper) to buy stamps on the secondary market.

Does anyone see a problem with this?

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Is it a standard sized envelope? Did you or the buyer ask why they wanted extra if it was in a regular sized envelope and under 20mm?

[dylan11235813]

Ausrtralia POst did the wrong thing in many resepects. I am sick of it. If they force my hand then so be it.

[dylan11235813]

it was a small letter. The envolope is a hard card type which is expensive. It was under 5mmm.

[dylan11235813]

there were three

Just kidding

[dylan11235813]

number 1 is right/......

[crowsman53]

I am not trying to be smart here. But you say you buy your stamps were bought else where??? I do as well, are you 100% sure they were completely un-franked???? With the latest equipment AP have these days it is very easy to detect if a stamp has been used before..

[cq_tech]

If the stamps were somehow invalid, the fine would have been $2.20 and not $2.50, so whichever way you look at it, the figures just don't add up. Somebody at AP has clearly blundered somehow, and I have to wonder just how often this happens.