I sent an item with Australia post. I had the choice of putting it in a satchel, but I thought it would be better bubble wrapped and placed in a box which cost me more money to do this, as I changed my mind last minute to do this, and only charged the buyer what it would cost to place in a satchel.
The buyer received it today broken. It was hard plastic item, and the item looks like it has been run over by a truck.
I am so unhappy with Australia post service as they have zero care factor with their items.
What gets me, is that eBay takes a commission of the item + postage, and then you post the item and it does not arrive in good order, and Australia post won't take responsibility for there every day service yet we have to pay the price. We take the responsibility for ebay and Australia post, yet these two companies are Mammoth, and we are just the little people.
I know there is really nothing I can do, as I don't want a dispute, and I have refunded the buyer in full, and also asked the buyer to put in a claim at Australia post , which he may or may not do.
I am just having a winge,
Tomorrow is a new day! And hopefully a better one!
