on โ30-06-2015 08:13 PM
I thought FVF fees for a basic store were 8.0%???? Am I wrong here?
I was just scanning my account fees statement for the month of June, which I never have done before, and noticed something very odd..
Some of the FVFs charged looked higher than the 8%.
So I downloaded the report into Excel and did some sums.
Just for this month alone I can see that about 20% of the FVF's are being charged at 9.5% not 8.0%.
All our items are BIN items. No auctions.
So it seems ebay are dipping into us for an extra 1.5% in about 20% of cases.
I have no idea how long this may have been going on but it seems to me that we may be being overcharged here.
Unless you checked you would never know.
Can anyone else shed any light on this?
I'm sure if I contact ebay and ask them to check my entire account for the past 12-months they will not do it.
It will be down to me to highlight the individual errors and claim back a specific amount.
I am less than impressed at the moment I can tell yas.
on โ01-07-2015 12:18 PM