I have had this recurrent issue with eBay charging me "seller fees" for almost a year now and am only posting now to attract some visibility as I have had no help that has been lasting every time I have contacted eBay to try to resolve this issue.
Last year, I signed up for a free trial of eBay plus and cancelled it correctly before the month was up. Since then, every month I get sent an invoice labelled "Subscription and onetime fees" for AU $4.99. It has been labelled as "seller fees" and the charge amount comes up when I click the "seller account" option on My eBay. I have never sold or even listed an item on my eBay account.
Every month, I contact eBay customer service and tell them that this is a recurrent issue and every month I am promised that the issue will not recur (and I have multiple chat transcripts to prove this) and it invariably happens again the following month. I am sick of this and have spent hours on chat and on the phone with eBay about this issue which they refuse to fix more than giving me a refund each month or removing the invoice for the single month.
I wonder if anyone else has experienced the same issue and if so, if there is any permanent solution to this (besides closing down your eBay account)? I have already removed an automatic payment method so they stop charging me but I keep getting threatened with late fees and having my account restricted if I don't pay.
