Best offer mistake as first time seller

topnox
Community Member

Hi, I have just joined as a new seller in Australia. My intention is to only ship domestically within Australia. I've just had a buyer send through a best offer price which I accepted believing that the buyer was located in the Northern Territory. However, since accepting the offer they have sent a message which now reveals their location as being in the UK!!  My shipping price was set at $2 only.?? I am so confused, I feel like I'm forced to go through with the sale after accepting the offer, and avoid negative feedback (especially being my first sale) Is there any way to withdraw from the sale at this point? 

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Re: Best offer mistake as first time seller

you can cancel with the reason: problem with buyer's address

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Re: Best offer mistake as first time seller

I would definitely do as Twyn said and cancel. I can't understand why someone in the UK would want a pre loved Bunnings hat, regardless of the condition! Screams scam to me.

 

To avoid this in the future, go into your buyer requirements and block anyone who is in a location you don't post to. Make sure you tick the option that blocked buyers can't contact you. Then go into postage preferences and block everywhere except Australia.

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Re: Best offer mistake as first time seller


@*sons_n_daughters* wrote:

I would definitely do as Twyn said and cancel. I can't understand why someone in the UK would want a pre loved Bunnings hat, regardless of the condition! Screams scam to me.

 

There are many many many expats in the UK.  Why is the immediate thought a scam.  

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Re: Best offer mistake as first time seller

I would immediately do that which no vowels suggested.

 

Problem with address.

 

Kingfisher - probably has a couple of never worn. lol

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