Blind monkeys operating trust and safety?

[icollected]

Was slapped with a policy violation.

Apparently our image shows 250mAh batteries while we described in the title the batteries as 2450mAh.

Our 10's of thousands of items sold without a single violation. This one single act, brings our policy compliance to VER LOW and AT RISK of top-rated seller status.

To top it off, the image states over "250 CHARGES!" on the product packaging. The batteries are still 2450mAh. My lord, if energizer made 250mAh batteries that last for 6 minutes they wouldn't be doing very well.

Bummer ey? Had a few hundred sales history with the product as well and front page search results.

[***super_nova***]

Why not call them tomorrow and sort it out; obviously somebody reported your listing.

[davewil1964]

You could always get, or take, pics that match the description.

[the3coopers]

You could always get, or take, pics that match the description.

I'd say that the OP's photos are just fine. You can clearly see that the batteries are 2450mAh in the current listing pics. The problem appears to be the misreading of the QUANTITY of recharges (250)?

Anyway, icollected needs to use the Customer Service link at top right - navigate through the 'Contact Us' menus to get the 1800 phone number. Get on teh phone and sort it out.

Make absolutely SURE that they also remove the Policy Violation, as this affects the ranking in Search Results (plus there's a risk of restriction if there is another incident). Plus get the customer service person's name and/or employee number... do NOT trust them to do the right thing (they make not be capable and/or care enough).

[***super_nova***]

You could always get, or take, pics that match the description.

as coops said there is nothing wrong with the photos, but the OP should not have listed again without clearing this up first.

[izabsmiling]

Pictures which don't match the item for sale in the listing may be

a bit misleading especially perhaps for people with poor literacy skills and/or those with English as their second language.

[izabsmiling]

I just read Coops post.I hadn't looked at the actual listings.Sorry

[Anonymous]

OP are you sure you haven't already scored another violation prior to this one ? It usually goes HIGH > MODERATE > LOW

( or something like that ) but not immediately to VERY LOW.