Breaches on selling account
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on โ02-04-2015 07:30 AM
Not sure if I have this right but do sellers still get "breaches" for refunding a buyer? I remember seeing something a while ago about this.
An item a buyer bought from me and subsequently paid for was a mistaken purchase, I need to refund but if it is buyer fault and buyer request, will this breach me or have an adverse effect on my account or stats? It will essentially be a cancelled transaction.
An item a buyer bought from me and subsequently paid for was a mistaken purchase, I need to refund but if it is buyer fault and buyer request, will this breach me or have an adverse effect on my account or stats? It will essentially be a cancelled transaction.
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Breaches on selling account
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on โ02-04-2015 07:43 AM
I have cancelled transactions several times due to buyers changing their minds and have never been issued with a defect. Just be sure when to commence the cancellation process that you select the correct reason which is "buyer changed mind or there was a problem with the address" or words similiar.
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