Buyer changed his mind and wants refund before he received an item

[fashionbox1112]

Hi! Buyer paid for item and item was posted on the same day as purchase (QLD to VIC). In 2 days buyer sent me message : "I'm regret I don't want to buy your item plz do full refund". I have respond him I agree to refund but after you get and post it back. He dont want to understand and just sent me same messages : "I need you refund plz otherwise I'll leave a negative feedback!". In this situation I think he just want to get free item and never tell truth about receiving.

Please advise me what i have to do.

Thanks.

[tstore]

Tell this idiot buyer to refer to the email he/she received when you refunded them the money and tell them to call PayPal if they have any further questions related to the refund.

This buyer is a complete moron and pest! I feel for you! The moment he would have threatened me with a neg, my care factor would have plummeted to 0% and then I would have made him/her FIGHT for their refund. In this case no tracking # but I would have inconvenienced them by making them go through a PayPal dispute and wait the full 10 days for a refund

[fashionbox1112]

Thank you. Will wait for next message from him. 🙂

[foxette-in-sox]

JMO but I would send them one last message-grit your teeth lol- advising them to please check their emails as Paypal would have sent them one advising of refund.