Buyer filing chargeback months later

[flowingmanenotahorse]

Hi, has anyone had a situation where a buyer comes back at you 2 months later by filing a chargeback for item claiming they didn’t authorise it? I’ve had zero contact and they never sent item back. Feels scammy, but they have very strong feedback .EBay said it’s outside their power so they can’t help 

[repentatleisure1952]

eBay can help.

https://www.ebay.com.au/help/policies/selling-policies/payment-dispute-seller-protections?id=5293&st...

[sugar249]

Never had it happen, but have seen similiar situations,.

The victim,  doesnt get their statement till 59 days after purchase,  realises it isnt their purchase, so does a charge back.

They cant contact you if they are not an Ebay customer, or they wouldnt even know who the seller was.

[collectocopia]

They’d see they won it and it was sent with tracking 

[sandypebbles]

Buyers can only be given positive feedback so that does not mean a thing