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Forum Posts
POSTAGE TIMES FOR ITEMS SENT AS LETTERS VIA AUST. POST
Well, it seems that Aust. Post is now intending to only deliver 'letter' items 3 times a week. Of course, many items are sent as 'letters .. seeds, postcards, stamps, fabric squares, seed envelopes, zip-lock bags, etc & also CD single & double sized ...
Account microdeposit verification-still being asked to verify
I am still being asked to verify my ccount despite having verified with microdeposits twice over a period of a couple of months. Why would this still be outstanding?
Resolved! Payment is pending until January 2024
I just recently sold an item it was an American purchaser, i am based in australia. I received notification that it was sold and I had received payment but upon checking it said it was pending until January 2024. I've never seen this before so I am w...
Micro deposits
I have received micro deposits that require verification but I can’t find where in my eBay to put the info in.
eBay app hiding descriptions behind "See full description" button..
Why does this happen on the eBay app and why did they think it was a good idea to do this? I use my item description to fully describe my items, why is it hidden behind and extra button on the mobile app?
How are Ebay Global Shipping allowed to cancel your order and then take ownership of the item
We're sorry to let you know that your recent purchase through the Global Shipping Program from XYZ Seller can't be completed.The item in question has been deemed restricted. This could be due to import/postage restrictions or eligibility requirements...
Payment dispute, Ebay expecting sellers to resolve.
Received a payment dispute yesterday, reason 'transaction not recognised'. Ebay is asking for supporting documentation. Mind you, there is no mention of what documentation is required. I understand Ebay wanting proof of delivery in item not received ...
eBay Auto Return due to "Change of Mind" can I decline?
Hi there, I have just received a return request from a buyer due to "change of mind" which has been automatically accepted by ebay, and did not allow me to decide whether to accept it. I understand this is how ebay handles returns now -- however in t...
Resolved! How to change existing postage policy rates?
How do I change postage rates? I've seen Australia Post has increased their prices on satchels. I have tried to follow the steps on this page but I can't find the option to change my existing postage policy rates.
Delivery.
I have sent an item to a purchaser which was left on their doorstep, as no one was home. I have a photo to prove that delivery was made. What happens from here?
Details of When I Posted Article Incorrect on Ebay
Hi,I recently sold an item and sent it with tracking. Later I realized that I hadn't included the "R" at the start of the tracking number so went in and added re-entered the complete tracking. Then deleted the incorrect number.Later when I went in Eb...
Speak to a person
My son arranged to sell on eBay. He was not aware he needed to be over 18 to get payout. I (his mother) was advised on a chat service to change bank details for payout but not working. EBay did attempt to payout to my son’s bank account but funds wer...
Resolved! I sold an item and the buyer is simply not paying? What do I do?
I sold an item and the buyer is simply not paying? What do I do?
Holding my payments
Why is Ebay holding onto my payments for longer than a week, they say you get paid in 1-2 days but that is not the case. I need my payments sooner than one and a half weeks.
Customer complaint about item.
I recently sold a vintage radio online. The radio had previously been tested. The customer received it, but she has a complaint. I received the following message from the customer: “Radio has arrived...it seems to work fine in SW band but in MW there...
