More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Payment
Hello I’ve just sold an item and the purchaser says that she is unable to pay me. Can you please assist? My bank is listed and verified.
Resolved! Late deliveries and refunds being paid when items are delivered
The last few months with Australia Post being particularly slow, we’ve had numerous cases where customer applies for a refund while package is in transit ( tracking is always provided) and eBay refund the customer… even though tracking shows the item...
Change to how number of views for listings is displayed
Hi, Ebay has changed how the number of views per listing is shown. Previously it showed a total history for number of views but now it only shows for the last 30 days. I personally find the number of views for last 30 days almost meaningless. I would...
Resolved! Buyer claiming item is not genuine leather
I sold a genuine leather belt which I purchased from a reputable online store for a relatives birthday gift. Unfortunately found out it was too small when he tried it on, but too long outside the returns policy to return it. Decided to list it on eBa...
AP non-increases
It seems AP's 20% attempted price gouge on letters didn't get over the line. AP's (convoluted) website is still showing prepaid envelopes at last year's prices. I bought about 12 month's supply at the end of last year. Handy when I don't get paid in ...
https://www.theaustralian.com.au/world/the-times/ebay-fined-449m-over-criminal-harassment-of-blogger
Ebay in trouble in the USA.Check out the website .https://www.theaustralian.com.au/world/the-times/ebay-fined-449m-over-criminal-harassment-of-bloggers/news-story/bf77c1ca6ecad43e055782f486e6f6a2
non paying customers
hello everyone!if i buyers don't pay and i cancel the transaction. (It can't say sold forever) i see no suitable option for the circumstance. The only thing that's close is cust request cancel. but that's far from the truth. Am i missing something?
Resolved! Can I issue an invoice for sales paid and unpaid in the last 24 hours?
Hi,I have sold three items to the same buyer over the past 26 hours. A seasoned buyer. Despite me posting to wait for invoice on multiple purchases, the buyer has paid individually on two items yesterday (meaning 2x postage). Today they have bought a...
Too hasty to refund, am I now reliant on their goodwill to pay for the goods?
A buyer made a complaint that they had not received the item. I provided the wrong tracking number and immediately assumed I had the parcel mixed up with another buyer's, and this would take a long time to resolve. Therefore I refunded their payment....
Selling used books on eBay
Hey everyone, I've just started on eBay and I chose what seemed to be the easiest path for me to sell. Which is books. Turns out that heaps of the books I'm listing aren't being sold by anyone else on eBay. After some lovely you tubing, it seems as i...
Dont want to use ebay print shipping label, but its forcing me to?
Hi, I'm new to ebay, I've made 2 sales, one last week where I clicked something and it gave me the address and I sent the postage from the local post office myself, and this new sale where I can't find that again, and it's trying to force me to use a...
What is the best(cost efficient) way post USB Drives ??
Hi, I am new to ebay. I would like to be able to send small things such as USB drives through the post? What way is the most suitable and cost effective method? I do not have an AUSPOST business account as I only want to send a few items like say 10 ...
Resolved! eBay Defaults
I sell CDs and Vinyl on eBay. Whenever I enter a barcode from a CD eBay offers to fill in much of the information for me. This would be great except that it always enters "Contemporary Christian" in the Genre field, no matter what the CD is. Can we g...
Resolved! Invoice for 1 item
A buyer requested an invoice for one item.it is not in the check out as is for multiple items what is the difference would be simple to make it happen!has anyone got and suggestions on how I can send invoice for 1 item to buyer
Receive funds
Can I receive the available funds, and how .
