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I have an order that i have complaint for a whole year and many times and still have no response and no refund I sold variation handles all sizes sold to customer with same price which suppose to be $14.95 each for longer size not $5.95 like small si...
I have recently receive an order for some bulk items, customer choose express post and only pay for $4 for express post, i was shocked and call customer immediately to clarify the situation, postage is FREE for regular post not express post and custo...
hi, guys auspost introduce a new fee called Manifest Correction Fee, for those parcels declare a wrong weight (20% tolerance confirm by my manager) just wondering if we can export the weight in csv file that include the correct weight, that we can up...
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