Buyer gives"EXACTLY AS DESCRIBED A+"feedback,then files & wins resolution case for breaking item

gogifts
Community Member
  • Hi,
  • Can anyone help me recover $66 from a compulsive lying buyer?
  • I am the seller with a 100% rating.
  • Been selling on the large scale using other eBay accounts since 2011.
  • I sold a brand new black sensor outdoor wall double spotlight (including 2 new spotlight globes)
  • This buyer is the master of all liers...(he lives in Umina Beach, New South Wales, Australia, PM me if you want his details to block him from your buyer/bidder block list)
  • Buyer receives my item promptly.
  • Buyer immediately enters feedback saying quote "EXACTLY AS DESCRIBED AAA+++"
  • Buyer emails me abusing and accusing me, "item used...rubbers stretched and used "(rubbers were in sealed plastic bag) and calls me every name.
  • I called eBay asking what to do about this abusive and accusive name caller.
  • EBay says, "well buyer not happy so it may not go in sellers favour" but wait for outcome of resolution case.
  • *Buyer persists with abuse and sets up resolution case.
  • Buyer wins case.
  • EBay orders me to email buyer postage label to send back item to me.
  • Buyer asks me to confirm that I will refund him all his money (item +postage) when I receive my product back.
  • Buyer returns product completely broken (see photo attached)
  • Buyer gets full refund when I pick up registered product.
  • My total loss $66, $26 postage and $40 product not to mention my time also.
  • Again, buyer lives in Umina Beach, New South Wales, Australia, PM me if you want his details to block him from your buyer/bidder block list)
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