A buyer has purchased two items from me and I can only print one label for both. I have managed with great difficulty getting a box to fit both (will refund buyer some postage) However, for future knowledge, how would I go about separating them to print two labels for separate parcels if they would not fit into one box? Some advice from the wise and knowledgeable would be appreciated.
I have found no problem with the cart if they follow my instructions and ask for combined postage, she did not. If she had before paying, I could tell her to pay separately if I could not combine into one parcel and therefore this problem would not arise.
Before you say that why don't you have a look at the AP savings band guide? In the last month you would easily have qualified for Band 2 even Band 3 - yes I know you had one big sale but also the postal sales qualification can be spread over a year. And if you buy any AP products (apart from Tracked letters - drat it!) they can add to your qualification spend. And you do not have to be a business or have a business account - it is just a descriptive title bestowed by AP.
