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Forum Posts
Buyer won't respond after winning dispute and getting refund.
The buyer claimed the goods were discoloured, even though they wouldn't take them out of the bag, and lodged a dispute saying the goods didn't match the description. I appealed and lost, and ebay took the refund from my bank account plus a dispute pr...
Ebay collecting the wrong amount from buyers
I have been experiencing this issue for several sales now and it is usually with overseas sales.When selecting the option that buyers pay the postage calculated by their location. Ebay is charging them less than what the actual cost is to post the it...
My posts manly UK coins do not appear in the eBay.co.uk sites. Am I doing something wrong
I'm selling UK coins, but they do not appear in the eBay.co.uk sites. Am I doing something wrong. Can i fix this
Sold an item, get a "did not receive" from another account
Hi all. I sold an item recently, posted it promptly, updated tracking number and contacted the seller when I noticed it had landed at the post office. I was then paid out. 10 days later I get a dispute email claiming no tracking details and no delive...
Getting Paid after giving a refund for items that have now arrived in the mail
HiLooking for some help please.I refunded an item that I sold because it didnt arrive in the post.The item has now turned up, so how does the buyer now make payment.TIA
Change items to free shipping
Some advice please.All of my listings have had paid postage. I am not getting many views so decided to change all my listings to free postage & include postage in the total cost. I have also tweaked some item costs, titles, photos etc.Do "watchers" g...
Resolved! How to reinstate profile logo ?
Hoping someone can point me in the right direction. My profile logo has disappeared and as we all know nothing is easy to find on Ebay. Not really user friendly. I have reinstated in my store but for the life of me cannot work out how too in my profi...
Advertising fees
I didn't promote my listing and I'm being charged advertising fees.
Invoicing a buyer before purchase
Hello there, I have a buyer who sent an email after the counteroffer was refused. I have accepted the amount the buyer wishes to pay and he informed me to invoice him. From what I have read the item needs to be purchased first, is this correct? If no...
I have a feeling send offers are not getting received to interested parties
I send so many send offers daily to potential buyers at very good discounted rates and lately hardly any are accepted if any at all. I have a suspicion potential buyers are not actually receiving these from ebay. Anyone else have a thought about this...
Engine sales
Hi everyone I’m not sure how to go about this being a reasonably fresh seller with a low rating but someone in America wants to buy an engine off me in Australia sure that’s fine I’m happy to send there but the issue I’m worried about is eBay will ho...
sendle label very expensive
I have just seen how much sendle is going to charge me to send 2 small items with them(probably my fault because I didn't select the correct weight). it's more than the cost of the items themselves. I downloaded the label before realising. Will I be ...
chinese seller spam
Look this is just getting ridiculous essentially I've got Chinese sellers all specifying drop shipping locations related to Amazon when they're actually in China essentially they just creating dozens of accounts and lying about the location now I'd b...
EBay has a mistake in its system
Hi, just wondering if anyone else has this problem. I sell items at $19.95. Whenever I sell two in one sale the sale is $39.90. But every time I check my sales record it states it is only $33.90, which then the fees are deducted from. So for every sa...
Ebay did not update seller performance level
Hi checking with other sellers My ebay seller profile was supposed to be updated today 20th March from below performance to above performance. I realise my seller hub did not update and still charging me the extra 5% for each sale for "below performa...
