More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Invoicing a buyer before purchase
Hello there, I have a buyer who sent an email after the counteroffer was refused. I have accepted the amount the buyer wishes to pay and he informed me to invoice him. From what I have read the item needs to be purchased first, is this correct? If no...
I have a feeling send offers are not getting received to interested parties
I send so many send offers daily to potential buyers at very good discounted rates and lately hardly any are accepted if any at all. I have a suspicion potential buyers are not actually receiving these from ebay. Anyone else have a thought about this...
Engine sales
Hi everyone I’m not sure how to go about this being a reasonably fresh seller with a low rating but someone in America wants to buy an engine off me in Australia sure that’s fine I’m happy to send there but the issue I’m worried about is eBay will ho...
sendle label very expensive
I have just seen how much sendle is going to charge me to send 2 small items with them(probably my fault because I didn't select the correct weight). it's more than the cost of the items themselves. I downloaded the label before realising. Will I be ...
chinese seller spam
Look this is just getting ridiculous essentially I've got Chinese sellers all specifying drop shipping locations related to Amazon when they're actually in China essentially they just creating dozens of accounts and lying about the location now I'd b...
EBay has a mistake in its system
Hi, just wondering if anyone else has this problem. I sell items at $19.95. Whenever I sell two in one sale the sale is $39.90. But every time I check my sales record it states it is only $33.90, which then the fees are deducted from. So for every sa...
Ebay did not update seller performance level
Hi checking with other sellers My ebay seller profile was supposed to be updated today 20th March from below performance to above performance. I realise my seller hub did not update and still charging me the extra 5% for each sale for "below performa...
Resolved! Am I able to get this Negative Feedback removed?
Buyer left Negative Feedback this afternoon “Not Received.” They have not opened a case. I messaged them to say that Australia Post tracking showed it had been delivered this morning “left in a safe place” and asked them to look. If they don’t get ba...
i sold an item. originally was pick up only, however buyer asked me to post item, which i have done.
i sold an item. originally was pick up only, however buyer asked me to post item, which i have done. buyer has paid however payment is on hold, as seems pick up only cant be changed. what do i need to do pls. thanks
Refund requested from buyer immediately after purchase, refund amount taken from available funds?
Help me understand this as it seems quite unfair.Buyer requests refund literally a few hours after purchase due to a mistake they apparently made. When I issue the refund why would eBay take the refund from my available funds then make me wait 24 hou...
Resolved! Recent changes to automatic relisting
For years now I have had the option of automatically relisting a CD or LP if it did not sell the first time. I simply clicked a box. This option vanished this month. I assumed from what I read that 8 free relisting were now automatic and, rather than...
Buyer claims "wrong item sent". As a "proof" to his claim attaches a photo of the correct item!
Just received a return request because of "wrong item sent". The "funny" thing is that the buyer attached a photo of the "wrong item" he received, and the photo shows exactly the item he bought! He's not claiming it's damaged, but that it's a "wrong ...
Ebay contact details in Australia?
Can't contact support via site, can not list items after they finished at 8.30 tonight? Time to send Ebay a bill for non performance of this site, we pay plenty in fees and get no respect or information on outages or the changes they make so time the...
Selling as an international student
Hello All, I’m an international student here living in Melbourne. I’ve been here for over a year and a half and I have an address here ABN, Australian bank account. Will there be any issues for me to sell products here in Australia. I’ll be sourcing ...
Something weird going on last few weeks on Ebay with views and sales
Has anyone else seen a weird unusual decline in views and sales last few weeks ? January was quite solid but i've noticed hardly any activity on my store past few weeks.I still upload a 2/3 new items every day as normal but have had hardly any activi...
