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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Buyer had wrong address on order, item not received case, Ebay finds in favour of buyer, I lose!!

Simple as that. Buyer opened an INR case, (with a lot of attitude in their language), I asked them to confirm their delivery address, I pointed out the address on their order was different (they gave the wrong street number for their apartment block....

Resolved! postage tracking question

if i send an item in an Aust Post prepaid satchel just putting it into a street box does it still get tracked? or do i need to lodge it over the counter at the PO?

“Your postage options have been updated”

Today I went into a previous listed item and updated the price. When I went to save a pop up came up “your postage options have been updated”. When I checked the worldwide option had been de-selected now. When I toggle it on it won’t save the worldwi...

User avatar by • Community Member
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  • 1 replies
  • 0 Helpful

AU$329.40 Annual fee to use API

Does anyone know if there's going to be an alternative option for API access once the 'Pro' plans are fully active?From what I can tell anyone using the API either directly or through a 3rd party listings management plugin will have to have at minimu...

Payments on hold completely out of nowhere?

So i just got back to top rated seller status and it said i hadn't set a handling time, which was auto set to 3 days but most items are sent next working day or within a 24 hour window on average, so i get my items out quick and the hold seems incons...

I got scammed and eBayer couldn't be any less helpful.

Sold something to someone in France, they said they didn't get it. Both my local and their local postal service said it was delivered. I provide proof to eBay they settle the case in my favour, and a day later I'm told it's been appealed and I've los...

User avatar by • Community Member
  • 383 Views
  • 4 replies
  • 0 Helpful

Resolved! Latest e.mail from E.Bay

I receives an e.mail this morning stating we have to agree to the new changes or close our account. What about we who don't own a printer and do not want to buy one to print out the labels? Sounds as if quite a few of us will be moving on towards Fac...

postage

Hi,I purchased an ebay australia post label but didn't use it. I used a courier instead and item has been delivered. How do i change status to delivered

User avatar by • Community Member
  • 70 Views
  • 2 replies
  • 0 Helpful

Dishonest Buyer - Item was exactly at described

It is so frustrating when the books description and heading states 'mini' and the buyer expects two huge hardcovers for a total of $7.00 and no postage cost. Jamie Oliver cookbooks. She then opened up a return case against me. For $7.00 I just refund...

Am I reading this right? Same fees, less service?

Email received that I presume all sellers received. I am being given a 'FREE' store, with exactly the same fees I am paying now without a store subscription, but they are TAKING AWAY my ability to offer volume pricing!! I am a micro business with too...

sell item

Hi,When I first added my advertisement/listing, it did not appear, so I created a second one. Later, both listings became active, and now the buyer purchased two items at the same time.The issue is that I only have one item available, but the buyer k...

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