More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Payment On Hold On eBay But Seller Received The Item
Hi... I recently sold an item and eBay has my payment from the buyer on hold. The seller has already received the item and says he has informed eBay, but eBay is still holding my money. It has been five days since the item arrived at the seller's add...
EBay cancelled an order
I've received an email from ebay saying that they have cancelled an order and closed the buyers account and no longer registered. The buyer has paid and the money has been processed. I'm not sure how to proceed with this sale now.
Buyer claiming they have not received the item even though I have proof of delivery.
I'm failing to understand how eBay can accept a buyers claim that they have not received an item and issue a full refund of $550 when I've supplied them with the findings/proof from an Australia Post investigate that confirmed the item was delivered....
Sorry, yet another question about these ebay extra small satchels.
Hello all you good people Please bear with me here. I apologise as I normally use prepaid Aus Post satchels, so I am somewhat confused.I purchased $60 worth of these satchels as I assumed that anything which would fit in these would qualify for the e...
Priority campaigns on auctions
Hey guys, I want to do priority campaign on my auctions as i have started them at a low amounts, but for some reason under campaign strategy for these priority is disabled? Is this because it can't work for auctions and only buy now?
Australia Post price increases from 1 July 2025
Retail pricing and product changes – effective 1 July 2025 - Australia Post
Resolved! Item delivered but payment stuck on hold
Hi everyoneI sold an item and sent it via Australia post. My payment was put on hold for reasons unknown. I have a 100% rating, no strikes of any kind against me and the item was only for a couple of hundred dollars.The buyer has definitely received ...
How Are Sellers Using Australia Post for Low-Cost Items?
Hi everyone,I run a small side hustle where I buy products wholesale and resell them on eBay. I typically mark them up by around $10 to make a bit of profit. But I’ve run into a problem—Australia Post wants to charge me $12+ for postage, even on ligh...
Is it illegal to advertise a price postage free then charge for postage? YES!!!
Very Common trick on ebay... LAW "Yes, it can be illegal to advertise a product as "postage free" and then charge for postage. This is because it is considered misleading or deceptive conduct under Australian consumer law. Businesses must clearly and...
I was paid the wrong amount
EBay Paid me in the incorrect amount from my sale
Resolved! AusPost refunded buyer... who refunds seller
G'day all.Long time (occasional) seller, first time poster & problem. I sold an item a few weeks ago, and posted via Australia Post (purchased via EBay 'Print Postage') which includes Tracking and Insurance upto $100. The Buyer paid $39.99 + $15.35 p...
combined shipping
Hi thankyou for any replys in advanceI have someone buying 5 items from me but hasn't paid but asking for combine shipping,on ebay combine shipping is not highlighted after i tick the 5 items.He sent invoice but wants it sent to different address to ...
Something weird going on last few weeks on Ebay with views and sales
Has anyone else seen a weird unusual decline in views and sales last few weeks ? January was quite solid but i've noticed hardly any activity on my store past few weeks.I still upload a 2/3 new items every day as normal but have had hardly any activi...
odd buyer
sold an item to a fellow who made an offer, no problemhe got the item but claimed it didnt work (it was new but hey, sometimes new things dont work)i said he could return it for a refund or try making it work by oiling its bearingsgot terse reply 'i ...
Courier Changed
My ebay virtual tracking number is XJDG8Z3 Aand item id is 187209580519. I recently sold a camera through eBay. The buyer has already received the camera, but instead of using the courier provided by eBay, I had it shipped by Australia Post. For this...
