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Courier Changed

My ebay virtual tracking number is XJDG8Z3 Aand item id is 187209580519. I recently sold a camera through eBay. The buyer has already received the camera, but instead of using the courier provided by eBay, I had it shipped by Australia Post. For this...

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  • 3 replies
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Personal information

Why does Ebay require personal information like Drivers licence number or passport number and date of birth. That has NEVER been a requirement for the sixteen years I have been a member. This seems highly irregular. They have stopped me from buying a...

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  • 25 replies
  • 5 Helpful

Verification

I have only one name no have last name due to last name I facing issue for verification

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Promoted listings

Well Ebay just keeps sucking the life out business. There new terms for promoted listings is a shameless grab for money. Now if someone clicks on a promoted listing and it sells to anyone, not just the person that clicked the link, you will be charge...

My listing is in us $ i need it in aus $

My listing is in us $ i need it in aus $all my listings are in aus$ but a all my listings from printify to ebay are in us$the settings in printify are in aus$i cannot work out how to fix it

Buyer has paid for two items (no combined postage) how do I separate them to print two labels?

A buyer has purchased two items from me and I can only print one label for both. I have managed with great difficulty getting a box to fit both (will refund buyer some postage) However, for future knowledge, how would I go about separating them to pr...

Resolved! Cases Closed Unfairly Despite Resending – Hurting My Seller Standards

Hi all,I’m hoping someone here can shed light or escalate this. Recently, I’ve had a few buyers open “item not received” cases. In most cases, the buyer requests a replacement, which I always dispatch quickly and upload a new tracking number.However,...

New Extra Small satchels

So I presume everyone received the email re the new extra small satchels. Just wondering if anyone has been able to find the dimensions, as I've been totally unsuccessful. I also asked at our local PO this morning and they know absolutely nothing abo...

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Resolved! Australia Post Street Box Clearance for Easter?

Does anyone have a link that shows the clearance schedule for street boxes over the Easter break? Can't seem to find it on the Oz Post web site.

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Changes to promoted listings

I'm a little over the expense of Promoted listings on Ebay, especially with this new change:"We’ll be expanding what we qualify and report as an Attributed Sale for Promoted Listings Standard to include when a buyer clicks on one of your Standard ads...

Recieving funds

I need my funds that are on hold. I thought by selling unwanted items this might help with the cost of living. Please give me my funds. eBay gets paid instantly what about the seller. I used eBay as a seller years ago and did not have this problem.

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Resolved! Are these E-bay changes even legal? - we pay for service not provided… who do we report this to?

Of all my listings that are promoted, only the odd few sell via promoted listing. I work on organic by posting in other lications, and this claims credit for my organic work… not good, fair or legal.Updated attribution for general campaignsStarting f...