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Resolved! Why is it taking so long for me to see payment?

How do I know what method a buyer has paid me with? PayPal payments used to show up straight away. It has been 24hrs and I can't see payment in PayPal or bank account.

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  • 1559 Views
  • 8 replies
  • 0 Helpful

Mobile phone listings not showing on eBay.co.uk searches

Hi - I have satellite phones listed under the "mobile phones" category on an eBay AU store (featured subscription) and noticed that my listings will show on ebay.com searches and ebay.de but not ebay.co.uk Is the mobile phone category blocked for int...

ID: 357355387454

This Item has been sold and Buyer advised yesterday that payment has been made. I have not received confirmation from eBay. Has payment been received?

User avatar by Community Member
  • 219 Views
  • 5 replies
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Resolved! Combining invoices for multiple items

Hi, please help a newbie out. I've sold three listed items and want to be able to invoice together for all three so that buyer only has to pay for postage once. The instructions I've found on eBay don't match what I see on my screen. Would really lik...

Discount applied

On my recent sale (22-13497-37994) the Buyer was provided a 20% discount. I did not offer any discount(s). How and why has this happened?

eBay bid retraction needs to end

I don't know whose idea it was to introduce the ability for buyers to retract bids, but it is so abused by fake buyers that I don't offer auctions. The excuse is ALWAYS 'entered wrong amount' and some buyers will actually commit the same act TWICE on...

Resolved! Multiple fraudulent bid retractions?

I'm selling a camera and with 24 hours to go, the top two bidders had both bid up to $620.I received a message from the top bidder informing me that he would like me to cancel his bid as he longer wanted the camera. I didn't think this was possible a...

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  • 1092 Views
  • 15 replies
  • 1 Helpful

Shipping change

I sold an item and printed of a shipping label. Ended up sending it through Australia Post instead. Item has been received but funds not released because the item is still linked to the old shipping label. Any ideas how I manage this?

User avatar by Community Member
  • 280 Views
  • 3 replies
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How to ship long (58cm) items in the mail in Australia (large boxes aren't available??)

Ok, so I'm in Australia and I'm selling some items that are quite long (58cm or so). Australia Post and Officeworks do not sell any box that long, the longest boxes they sell are about 48-50cm. Any idea where you can buy larger boxes from? I'm sellin...

New US Tariff rules re Country of origin.

Received message from eBay that very soon all items sold into the US market will have new import rules applied.Sales will have to have country of origin showing and probably other info as time goes on.But what happens if we don't know where the item ...

Appeal Ebay Status Change.

My Seller Status was recently changed (today) due to “Cancelled Sales.” I believe there are extenuating circumstances that contributed to these cancellations. In addition, I’ve noticed that the current interface does not provide sufficient options fo...

User avatar by Community Member
  • 143 Views
  • 2 replies
  • 0 Helpful

International postage

Hello there, I am offering worldwide postage for my items on Ebay, which are mainly small items like cd's and dvd's but after a few trips to the post office, I am finding the postage costs absolutely outrageous! At the moment I have it set up as a fl...

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  • 913 Views
  • 20 replies
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INR & Funds on Hold

Hi,I received a INR and "Your Funds are on Hold" through eBay messages. I checked the tracking details through Australia Post and it stated "Item Undeliverable" Item being sent back to sender. eBay said that they will extend delivery to 25th August a...