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Forum Posts
New requirements from AP for senders, mobile phone and/or email address.
To all sellers, Just received message from Austpost that as from 31st may senders (sellers) are going to have to provide recipients email address and/or mobile phone number.As eBay hide the recipients email address now with their long mish mash of nu...
Selling in Variations vs Individual listings
I'm a small time book seller, basically I just sell sets of books in my free time that I pick up around my area. I have now got to the point where I want to try selling individual books, not just sets. My question is does anyone have any experience w...
eBay rip off
I am trying to contact anyone from eBay who can tell why you charged me $16 for a post I never used. I went to the post office and paid at the counter for my post not from eBay. yet you deducted post from my payout. Please refund my money to my accou...
Bank Australia
I use Bank Australia and when setting up my account this option is not listed.Any idea what i should do?
Late Delivery Defects in Seller Dashboard
After selling on ebay for over 2 decades, I have suddenly received 4 defects for late delivery in the last month. Australia post are consolidating loads between states, cities, town, etc due to the fuel shortage which is having an impact on delivery ...
Combining Postage when you can't see the items to combine
Hi I have a buyer who brought 3 items but they are the new items that others can offer or buy as first to buy gets it. how am I suppose to combine postage when I can't see them in my "waiting for payment" area. I have tried eBay they don't know eithe...
Resolved! Combining postage for buyer with 2 different buyer accounts
I have had the same person buy 2 items, they have the same name, address, etc but have used 2 different buyer ids. I would like to combine the postage to save them some money but if I do that when I go to enter the tracking I can only do so for 1 ite...
I am very confused regarding postage costs, please help. Thank you.
Hi guys, I have been selling on ebay for many years on and off.Generally, I have been using prepaid Australian Post satchels, which keep it simple.I do not post to overseas locations. Recently, when sorting through my things, I have come across a few...
Resolved! Charged twice for postage fee
Hello eBay,I have been charged twice for the postage fee of an item I recently sold, which I reckon is because I generated the label twice once I noticed my own address on the label was an old address. This is despite the fact that I had updated my a...
No contact from buyer
Hi, A customer has made a purchase (paid) of childrens clothes and didn't message me the size he requires. I have emailed him twice & sent a private message. It's due to be sent by tuesday & I'm not sure where to go from here?Many ThanksDebbie
Need Help with bulk editing
So with the new 'no cash on pick up' changes that are coming, I'm trying to bulk edit my listings to remove the 'Allow off-line payments' option (See screen shot 1)I've tried all sorts of things with no success to date, including removing (or unticki...
postage issues
No idea what is going on, I deleted all items I had with postage policies, deleted all policies and now if I try to list a new item or revise an existing item I have no postage options in the drop down menu, it defaults to a non existent policy
Why is ebay putting my funds on hold now?
So the past two days of selling on Ebay has been great! No holds and no problems with customers, but now suddenly when I had a transaction today Ebay put the funds from that transaction on hold again. They said it's because of delivery confirmation a...
International postage not working
Not sure if this is just happening to me… I’m trying to list an item, then when I go to enable international postage, it shows it’s enabled, then I go out and the option is deselected automatically ? I go to try re-enabling it, and it crashes out of ...
buyer not to purchase after agreeing to do so. Ebay deducted $16 already how contact ebay to discuss
Hi sold an item on Ebay. Ebay deducted $16 from purchase already. Buyer decided on way to pick up not to go ahead with purchase. How to contact ebay to discuss.
