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Forum Posts
Buyer refused delivery and does not reply to messages
Hi everyone I recently sold an item (appliance part) on ebay for a little over $100 /$15 post, sent in an australia post flat rate express satchel with tracking of course, I sell these parts all the time and have sold a lot of them, very rarely have ...
Help! How do give a discount on an invoice?
Ok, I've been here for yonks but I have rarely needed to offer a discount because a buyer has overpay on postage. Confused? A buyer contacted me to say he was bidding on multiple items. I said that's fine, thinking he understood it would be calculate...
Resolved! Installments on invoice
Morning - a buyer won an auction and didn’t pay straight away. I sent them a reminder and they have asked if they can pay in the installments. If I create and send them an invoice through eBay do they have to pay that in one lump sum?cheers anthony
paying for an accepted offer
When does the buyer pay if I accept a "Best Offer"?
Buyer claims to not have received item and got refunded by eBay (untracked item)
Hello, As the title mentions, a buyer purchased an item which is not given a tracking number as it is financially not efficient to do . I understand this is something difficult to fix because it is not tracked however I wanted to inform everyone that...
Having fees cancelled on compassionate grounds
My son used my account to sell a pokemon card. I've never sold anything on ebay, and had no intention to ever sell on ebay. My son, however, found a way, and now because I have no idea of the selling process I've somehow racked up a bill even though ...
Problem selling to the US
Well I decided now Australia post has the new ZONOS aggrement that I would start selling ang to the US. The problem is when I lokk at my sales and select postage to the US I see: Now this is not correct as I pay the tariff and duties and there is no ...
Seller wants to mark item as received by customer , when no tracking was used .
How to mark an item as received by a customer . When no tracking was used , but the item was received by customer .
Resolved! Changing International postage
Hi ALL,I have 9000 books listed and need to change posting policy on all books.I dont want to sell internationaly but I cant seem to change this using bulk editing.Can anyone offer adviceThanksJeff
A buyer does not respond to my messages
I posted my first item for sale on eBay & on 8/9/25 eBay notified me it had sold with a link to contact the buyer.Despite a few messages, the buyer has not responded. I assumed that the sale had fallen through. Today I got an email from eBay to say m...
Resolved! My item for sale showing all sorts of payment methods when all I want is PayPal
It's been 10 years since I've sold on eBay. Just listed my first item since then, today. I notice that the payment options listed are many.PayPal, G Pay, Visa, Mastercard, Diners, After pay, Zip How do I get my listing to list ONLY PayPal? Have thing...
Request for Refund of Unused Shipping Label Fee
Dear eBay Support, I am writing to request a refund for a shipping label fee that was charged to my account. I downloaded the label but did not use it, and the package was never shipped with this labe
Selling Replica Items
Hi all I was wondering why eBay doesn't allow people to sell replica items such as Louis Vuitton, or Chanel if it is listed as replica in the description. I have seen people listing replica Louis Vuitton as LV rather than "Louis Vuitton" and starting...
Funds on hold : awaiting authentication
Hi, My item have a blue-tick "Authenticity Guarantee". But when Item sold and buyer already paid the item, there is a note ["Send to Authenticator by Tue, 23 Sep ... Funds on Hold : awaiting authentication]. This is my first time with this scenario. ...
An add apeared mysteriously last night on my shop site
An add was placed mysteriously somehow on my site last night for 5 brand new engine head gaskets $1 each. ''Pick up only " They all sold immediately to one buyer and paid for. I received the usual notification this morning via email . I only sell DVD...
