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Cancelled order

Hi I had to cancel an order today as the buyer was insistent on picking the item up and paying cash and it made me uncomfortable. There is no reason on cancellation so I had to select broken tab. Im now worried that if I repost the item it might get ...

Anyone Else Notice eBay Has Changed How You Add To Custom Lists

i Went To Add To My Second Watch List Tonight And Where You Normally Add An Item There Was A Drop Down Menu i have 3 extra watchlists ranging with 140 to 197 in different lists i went to add an item to the second watch list and could only add to my m...

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Resolved! Warning - Offers to sell outside of eBay email received

Just received the most annoying and blazey message from Ebay, Notifying me that my latest listing has somehow violated Ebay policy by:"Offering to buy or sell outside of eBay policy"Without Ebay being specific, leaves a guy scratching their head, won...

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  • 4552 Views
  • 25 replies
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Impossible to speak to an ebay agent

I have been charged for 3 postage labels that I never printed or used from eBay. So I went to speak to an agent. This was impossible as all I did was chase my tail. I’ll explain why. Went to help and chatted to the automated bot, typed “agent” which ...

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  • 1208 Views
  • 3 replies
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Setting quantity number in listing

I've just started back selling after a few years' absence. My question is whether or not I'm setting the "quantity " correctly. If I list a set of 2 bowls for $40, do I set the quantity as 1 or 2? I thought it was 1, but a potential buyer just messag...

what has happened to my descriptions!

I have been trying to open and re-read some of my descriptions, and they have disappeared!After a query from a potential buyer I wanted to re-read my wording to make sure that I had everything listed, and the page jumps from the original postage cost...

Postage price

Hi, when I sell, I always use calculated postage paid by the buyer. Why did the buyer pay $9.18, if eBay is selling me postage for this as $15.25? Why am I paying half from my own pocket?? Also, I need to buy a box for it, which is not included in eB...

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  • 1834 Views
  • 5 replies
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Auto-renew

Please cancel auto-renew and remove listings more than 60 days old.

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  • 1158 Views
  • 4 replies
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Buyer retracting winning bid

Hi there, has anyone had experience with the following and how did they handle this? I have a buyer who consciously bid on TWO of our separately listed iphones and won both auctions. They immediately requested to retract their bids on both items beca...

Postage for new seller

Hello I’m back on eBay after over ten years. I’m just wondering about postage as things seemed to have changed since I was last here. I want to sell a few things around my house so I won’t need a store but was wondering about postage. Do I need to pr...

Allowing Invoice to be sent for multiple purchases

As a seller on my Posting Preference page it says that I allow an invoice to be sent for multiple purchases with payment in 3 days. However, a buyer has advised me that he has put a number of my items in his cart (all with postage applied) but there ...

Selling used books on eBay

Hey everyone, I've just started on eBay and I chose what seemed to be the easiest path for me to sell. Which is books. Turns out that heaps of the books I'm listing aren't being sold by anyone else on eBay. After some lovely you tubing, it seems as i...

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  • 39 replies
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