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Seller Centre has answers you can trust for all your selling questions.

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Request to remove feedback

Hi Team,I wanna request to remove few negative feedbacks.The buyer ID toranafal*****,order number is 17-14024-0****, we have sent the item with a tracking number MP007829****， 2026-01-21 11:38Devonport, Delivered, Your parcel has been successfully de...

Resolved! Prepaid Auspost Satchels

I have a lot of the prepaid Austpost satchels but am wondering if I can still use these after 1 June this year?

Treated terrible by customer service

Treated terrible by customer servicemy payments were on hold and customer service was not able to help at all!!i spend 1 hr speaking to a man that stated it was customer service to talk over me repeatedly.they held $270 from me.when I stated this iss...

Feedback issue

There seems to be an issue with the Feedback system.My Feedback score has been going up but no new Feedback comments have shown up.There have also been no new feedback notifications showing up beside my sold items.

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  • 301 Views
  • 5 replies
  • 0 Helpful

GST

I have just been charged gst on an iten i sold to australia from Newzealand . I live in Nz and i am not registere d to pay gst as this ia a hobby and makes little money. Though it will make even less now! how can i alter this situation ?

Selling all our stock, closing our store.

We are closing our shop here and looking to find out if anyway to sell our stock in one transaction. Currently mainly sell ; Jewellery, Stamps and Cigarette cards...............+ a few other odds and ends. Otherwise we will just take it all to the lo...

Notification problems with android app

Hello,Just wandering if anybody has had any issue with regards to receiving notifications through the android app. It seems whenever I do a software update on my phone, I don't get any notifications when I have sold something. All my settings don't c...

DAI Post USA to Australia forum for complaints

Has anyone had delay problems or non delivery in Australia by using a third party agent DAI Postal?Feedback forums in Australia are filled with complaints and experiences of delayed or lost items.DAI Post | LinkedInsee links judge or yourself.DAI Pos...

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  • 727 Views
  • 3 replies
  • 0 Helpful

Ausport lost my buyer’s parcel

Buyer purchased my used tablet worth over $300 of value and auspost lost it in a facility. Have been in contact with Australian post for over a week now and I’m starting to think they have lost the parcel. My buyer and I are starting to worry what ha...

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  • 95 Views
  • 1 replies
  • 0 Helpful

Shipping from Australia to USA - who pays the tariffs

I got an email from Australia Post's today about the suspension of shipments to the US. I expected that but then it goes on that I have to create an account with Zonos, a company that will handle the tariffs, and that "Zonos® will invoice you directl...

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  • 15644 Views
  • 107 replies
  • 11 Helpful

Resolved! I sold an item to a buyer who has received it but how do we get tracking to say its received.

Hi there , i sold some jewellery from me ( seller) in Australia , to a buyer in the USA. Due to tariff issues, the package selected on ebay ( Australia Post International) could not be delivered..So i sent the package domestically to the buyers siste...

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  • 208 Views
  • 6 replies
  • 0 Helpful
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