Buyer is asking for a return on a listing that states no returns

[welhelminablythman-2009]

Hi I have sold an item in an auction format with no returns selected on the listing. I have listed the item as correctly as possible for the item has no labels. I measured the item against another i my wardrobe and used the same sizing on my listing. The buyer is now asking for a return saying the size is incorrect. Where do I stand? In one area of eBay it says I can choose to not return item, then I read the eBay money back policy and im confused!

[davewil1964]

Did you put measurements in?

Or just the size on the label of your other item?

If a, you should be right.

If b, you will have to accept a return.

Different styles within a brand can be different sizes. Between brands, they are almost guaranteed to be different.

'No returns' only applies to change of mind, not for not as described.