Hello!
I've sold 100's of things on eBay and always had 100% feedback.
Recently someone bought something and then repeatedly asked for a discount on another item I was selling. Despite my polite responses confirming that I was not accepting offers on the other item, the person persisted in asking and then begging for a discount.
Finally, I wrote to them to advise that I do not appreciate being harassed for discounts on other items and advised them that I would cancel their purchase and refund the amount to them. The feedback this person has left on my account is in retaliation and calls me an imbecile and clown and nothing about the actual situation.
I've requested the feedback be removed by eBay and also reported the buyer, but eBay sent an automated response to state it doesn't violate their policies, which I find unbelievable.
Is there anything else I can do (aside from leaving feedback of my own to the buyer).
