Buyer lied on feedback

[seongf]

I bought some tickets on eBay but realized they were for the wrong day, so I sold them. The buyer who bought them from me paid but I sold them for $100 less then I bought them for. The original person I bought them from said I could have a refund and I quickly gave the person I sold the tickets to a refund. I expected negative feedback, but the seller lied on my feedback and said I sold them elsewhere.

I explainned the situation to them so he didn't missunderstand me. So it is obvious he lied on my feedback form to make the story sound worse then it actually was. I made the mistake to contact eBay customer service but they just told me what I already knew and that if someone lies on my feedback they won't do anything about it and the person refused to remove his feedback.

Is there anything else I can do? Or am I stuck with a big fat lie on my feedback form?

[kingfisher.curiosity.shop]

Hi, you are stuck with the buyers opinion of the transaction which is what feedback is about.

You offered tickets for sale, they purchased, you didnt send. You broke the contract- not them.

You cannot offer an item for sale, sell it and then not complete the transaction for any reason that suits you.

Thats why ebay wont remove the feedback.

[2106greencat]

Before entering into a contract - Offering to Sell - you shoud have found out whether or not you could get a refund.

Feedback will remain - and your lovely reply will also be there for all to see.

You did the wrong thing and now you have a nice red dot to show for it.

Good decision all round I think.

[letscleanupmycupboards]

You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.

[digital*ghost]

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@letscleanupmycupboards wrote:

You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.

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I would personally advise against this strategy, especially for something like event tickets which are both limited and time-sensitive. Buyer may have been happy for a little while, but if lying to them meant they missed out all together because they were under the mistaken impression they already had tickets, it would be a lot worse for them, and the seller possibly (but very wrongly) not being blamed by the buyer and avoiding a neg is, IMHO, no excuse for lying to and manipulating someone to protect an eBay feedback profile.

[seongf]

It depresses me at how many people on here think it is ok for someone to lie.

[seongf]

How do I remove this post? This is too depressing, so many vandictive people out there...

[amxsuperstores]

People giving you impartial answers based on all relevant information given to them is not people being vindictive, it's people being honest.  You should be thankful that people are giving you honest answers, instead of taking sides.

[seongf]

Being honest isn't saying "It's ok to lie on someone's feedback form if they do the wrong thing" I just won't read this thread anymore, so if they want all the other vindictive people can say it's ok to lie here. I'm outta here. It's a sad state of affairs when people are allowed to lie on feedback forms.

[amxsuperstores]

Excuse me carnival ride operator, I'd like to step off this merry-go-round now.  I'm feeling dizzy.

[*crikey*mate*]

I find it even sadder that people think it is ok to breach legally binding contracts cos they got a better offer elsewhere.

Perhaps the buyer couldn't write what you really did because he only has 80 charachters in the feedback, so had to compromise.

But regardless of the semantics at play, you did reneg on a sale for altruistic purposes.

There's an old saying that goes something like, "when one seeks justice they need to do so with clean hands."

or "he who seeks equity must do equity"