Buyer protection fee

[scott_cnp]

Hi, if anyone can help me with the following, it would be greatly appreciated.

I recently had a buyer offer of $15 on one of my ‘buy it now’ items. While I rejected the offer, I received the attached sale break-up from eBay, saying that I would be charged a $1.39 ‘Buyer protection fee’. Essentially, I would receive $13.61 from a $15.00 sale.

I don’t have a pro account and so was under the impression that the buyer would pay this fee. I’ve checked my plan and it’s definitely ‘free selling’.

Perhaps I’ve misunderstood the process and I’m being about thick. I’ve tried using eBay’s help option, but I didn’t find it very helpful at all.

Thanks.

 

[twyngwyn]

Not if you accept an offer and haven’t done the maths on their sneaky way of going about it 🤬

[twyngwyn]

My take on this FWIW, don’t do offers….go to auction instead and start with price you’re willing to accept 

[pnc75]

Looks like it, dom. 😠 So typical of ebay

[*casey*]

Just be aware that if you list as an auction , the buyer protection fee is added to the starting price when you list  and increases with higher bids. 

The final calculation is shown at checkout when the auction  ends.

IMO, where buyers have used Buy It Now  and see the breakdown in checkout they may query it with a seller.  A one time query.

Buyers of auctions 'may" say they wouldn't have continued bidding if they knew there was a buyer protection fee involved , which they won't see until they get to checkout.

[twyngwyn]

The whole thing is fraught….the only winner is eBay….but it’s still cheaper than paying fvf 

[countessalmirena]

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@*casey* wrote:

Just be aware that if you list as an auction , the buyer protection fee is added to the starting price when you list  and increases with higher bids. 

The final calculation is shown at checkout when the auction  ends.

IMO, where buyers have used Buy It Now  and see the breakdown in checkout they may query it with a seller.  A one time query.

Buyers of auctions 'may" say they wouldn't have continued bidding if they knew there was a buyer protection fee involved , which they won't see until they get to checkout.

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Good point, casey.

It’s not straightforward.

[domino-710]

Someone - like twyn or casey - perhaps should begin a thread on the ' free selling ' wrought.

Both are very aware of the pitfalls -but the number of those who aren't and are going to get caught should at least have a heads up.

List the pros and cons.

[twyngwyn]

Thanks dom, but I’m still trying to work it all out ie….. a free seller has free postage and accepts an offer….then fee is on the whole transaction??

casey, do you know?

[pnc75]

What a mess the whole thing is.  I thought I understood, but I obviously don't. 

[twyngwyn]

My head’s spinning and I’ve got a store 🤯