Ha Buyer on our store ID bought a brand new smartphone from us, asked 50,000 questions about it, then bought it, then did not pay for it, was ready to open UPID, got a message from the buyer can they pay next week, said OK, they paid next week, then we sent them the item,then the very day she recieved it opened a dispute claim , under :Item does not fit ;reason it is to heavy for me (standard weight for a 5.2 inch screen phone) and screen smudges to easily, and cant afford to send it back until later this month if OK with us.
So basically read that as saying need to use the phone till later this month until watever happens then return a used phone for a full refund, OK did not answer the dispute, got on the phone to Ebay explained the situation, customer service person had a look at it and agreed this looked like a change of mind but wanted to keep the item for awhile, no claim for item not working or faulty, so was instructed not to answer but to escelate the dispute on Sat (tomorrow) and state reasons for refusing to agree to the dispute, anyhow this morning friday the buyer escalated the dispute themselves, **bleep** never had a chance to state my case, now in the hands of Ebay for a desicion, dam was sure now we are screwed as we know Ebay always side with the buyer probably looking at loosing the phone plus the purchase price as well, Anyway got the dreaded Ebay desicion message, opened it up expecting the worst BUT Ebay voted in our Favour !!!! Yah Winner for once !!! One to Seller, 20 to Buyers,
