eBay

Buyer won't respond to open case

A buyer opened a case on an item not received. Tracking was provided and the item delivered 5'days ago, with no hassle. However the funds are being held due to this case being opened and now the buyer won't resond so the case will close and funds to ...

Can ebay refund buyer without looking at my postage evidence???

I posted a parcel to Canada, using Australia Post registered air mail, with signature required on delivery but without online tracking. The buyer opened a case saying that he did not receive the parcel. I requested Australia Post to investigate this ...

Overseas return request

So, I have finally received my first return request from overseas.The item was sent to the UK, and the buyer (with 8 feedback) now wants to return it. She's marked it as "Not as described", but I think it's just a case of buyers remorse.Anyway, I hav...

They're all coming out of the woodwork today!

Buyer #1: "I look forward to receiving my item in 5 days, 6 hours and 1 minute!" (Time left on the fixed price listing when they purchased the item). Buyer #2: "How do I place an order and not pay?" (To be fair, I think this is because they want to c...

Doubt it but will ask any freebies doing the rounds?

Tracking Seller Goal Tracker Stats

Hi all I signed up for this promotion on all 3 of our accounts. I just took the $200 Option as I was very doubious. Using the Seller Goal Stats webpage I fine 1 Account has $7.50 Sales which is Correct, Another has $10.00 Sales which I think is also ...

How can I rank are better in eBay listings(ebay seo)?

Thanks

International post customs declaration options

For those here who send sold goods overseas, what are you ticking for the customs declaration? There's no merchandise option on the AP forms, so the only option I can see that kind of fits is 'commercial sample' but this can't be right. Should I be t...

Where can I enable blocked buyers to still send messages?

I thought the option was under the blocked buyers list, but it is no longer there. I've also checked "site preferences" and can't find it. Can anyone help? I want to stop this buyer from buying anything else because it's like a really irritating rela...

Australia Post 1kg Express Post satchels

I see AP are now offering 1kg express satchels. https://shop.auspost.com.au/pack-post/express-post/prepaid-satchel So far no mention on their eBay store or in Click & Send. Seems to be only for express, no standard Parcel Post offering.

Australia Post Registered Mail

Hi AllOver the last 4 or 5 weeks I have sent about 8 Registered Letters, Now Quote me if I am Wrong..Registered Mail is supposed to be Trackable From Point A to Point B. Every Registered Letter That I have sent in this period does not show tracking i...

unfair feedback on ebay has anyone taken legal action before

Last month I posted about a customer who brought a learning DVD from us called theLATHE WORK FOR THE BEGINNER I am a Fitter & Turner by trade and during my earlier years of the trade did an extension as a technician which allowed me to become a Toolm...

Can you see sender's bank details when you receive payment?

I'm sending refund by bank transfer to a buyer who paid by bank transer. I asked her for BSB and A/N. She wouldn't give it to me. We've been sending message to each other for 2 weeks. She insisit I can see her bank details in my netbank, which is not...