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Buyer has paid for item but wants it sent to a different address

Item was purchased as buy-it-now with immediate paypal payment requirement Which option below is going to cause the least amount of dramas? 1) ask buyer to cancel transaction > I then refund payment > I then relist item > ask buyer to purchase again ...

User avatar by • Community Member
  • 1344 Views
  • 19 replies
  • 0 Helpful

Resolved! Refunding Excess Postage

All of our listings are free postage but have express postage as an option buyers can choose during the checkout process. Quite often when somebody chooses the express option when they have purchased multiple items (combined into a single payment by ...

User avatar by • Community Member
  • 3637 Views
  • 14 replies
  • 0 Helpful

Resolved! Listings that automatically relist during Promotion Period are not eligible for this promotion.

I have read old threads on problems of relisting items during this free listing promotion period but can't find the answer. I have alreadty relisted a few and don't see any charges to my account. Most of my items are ticked to automatically relist th...

Non-paying Buyer & eBay's Unpaid Item Assistant

Hi everyone, I got an non-paying buyer recently, they purchased on the 3rd May and hasn't paid or responded to me at all. I checked my preferences and I do have the Unpaid Item Assistant set to enabled, and it's set to open a case after 4 days. This ...

User avatar by • Community Member
  • 675 Views
  • 9 replies
  • 0 Helpful

Canon Speedlite 300EZ Shoemount Flash

This item was sold on the 4th May. I received a message to say they put new batteries in and it dosn't work. I was unaware that there was any problem with this item. As there was a NO RETURNS on this item, what happens now.

Resolved! echeques

can you set your payments to not accept echeques?i prefer being paid when an item sells not 3 to 5 days later.hadn't recieved one in a year of selling now have had 2 in 3 weeks.

User avatar by • Community Member
  • 694 Views
  • 5 replies
  • 0 Helpful

Hi, I have a problem with eBay policy

Hi, I have a problem with ebay and there policy. My son sold his phone through ebay, we paid for postage and insurance, a few days later she emailed my son and said it was faulty it had no sound, she told my son (who should I say is only 18 years old...

I musta been pretty naughty.........

......''cos when I'm trying to see a reply to a thread I'm following, which comes through on my email, I'm being told IN PINK 'Access Denied'. Cleared cache and cookies, rebooted computer - same issue. Doesn't work on either Firefox or Chrome. Clues ...

User avatar by • Community Member
  • 1331 Views
  • 43 replies
  • 1 Helpful

Duration of sale

I dont have a shop and only list personal items I am destashing .. I only ever use the free monthly listings offer (40 listings) however I have just noticed I can now select a 30 day or a GTC in the duration sections of Turbo Lister and also if I ren...

User avatar by • Community Member
  • 791 Views
  • 9 replies
  • 0 Helpful
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